CFPB Consumer Complaint Profile
Southwest Stage Funding
Consumers have filed 86 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 86
- Total complaints
- Mid-range
- 12
- Last 12 months
- 97.7%
- Timely response
- Below median
- 22
- States affected
The verdict
Southwest Stage Funding ranks #1428 of 3,843 financial companies by CFPB complaint volume, with 86 complaints on record. Its on-time response rate is 97.7%, the 45th percentile among companies with 100+ complaints.
- #1428
- of 3,843 companies by volume
- 97.7%
- on time (45th pctile)
- Mortgage
- most-complained product
- 22
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Southwest Stage Funding vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
97.7% Around the middle higher than 45% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2012 | 2 |
| 2013 | 2 |
| 2018 | 1 |
| 2019 | 12 |
| 2020 | 15 |
| 2021 | 8 |
| 2022 | 15 |
| 2023 | 8 |
| 2024 | 10 |
| 2025 | 10 |
| 2026year in progress | 3 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Southwest Stage Funding
The CFPB Consumer Complaint Database has logged 86 complaints against Southwest Stage Funding overall, with 12 of those filed in the trailing 12 months. Reports have come from consumers in 22 states and territories, making this a multi-regional complaint footprint. No product draws more complaints than "Mortgage," which sits at the top of the product breakdown. The specific issue named most within that category is "Trouble during payment process," a reasonable starting point for understanding recurring friction.
CFPB-forwarded complaints against Southwest Stage Funding draw a 97.7% reply rate inside the Bureau's 15-day window. That is at or above benchmark levels, a sign the company handles intake and escalation well. Consumers formally disputed the company's response at a 0% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 1.2% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Southwest Stage Funding have?
The CFPB has logged 86 complaints against Southwest Stage Funding to date, of which 12 came in over the last 12 months.
Does Southwest Stage Funding respond to complaints on time?
Southwest Stage Funding's CFPB timely-response rate is 97.7%. That is a strong response record by CFPB standards.
What product generates the most complaints for Southwest Stage Funding?
"Mortgage" draws more CFPB complaints against Southwest Stage Funding than any other product - see the full breakdown above.
What is the most common complaint issue with Southwest Stage Funding?
The most common issue reported by consumers about Southwest Stage Funding is "Trouble during payment process." All complaint issues are listed above with their counts.
How do I file a complaint against Southwest Stage Funding?
You can file a complaint against Southwest Stage Funding directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Southwest Stage Funding?
Southwest Stage Funding has drawn CFPB complaints from 22 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Southwest Stage Funding: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (0% here).
Also handles Mortgage
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Southwest Stage Funding have?
The CFPB has logged 86 complaints against Southwest Stage Funding to date, of which 12 came in over the last 12 months.
Does Southwest Stage Funding respond to complaints on time?
Southwest Stage Funding's CFPB timely-response rate is 97.7%. That is a strong response record by CFPB standards.
What product generates the most complaints for Southwest Stage Funding?
"Mortgage" draws more CFPB complaints against Southwest Stage Funding than any other product - see the full breakdown above.
What is the most common complaint issue with Southwest Stage Funding?
The most common issue reported by consumers about Southwest Stage Funding is "Trouble during payment process." All complaint issues are listed above with their counts.
How do I file a complaint against Southwest Stage Funding?
You can file a complaint against Southwest Stage Funding directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Southwest Stage Funding?
Southwest Stage Funding has drawn CFPB complaints from 22 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.