CFPB Consumer Complaint Profile
Stearns Ventures, LLC
Consumers have filed 372 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 372
- Total complaints
- Above average
- 0
- Last 12 months
- 95.7%
- Timely response
- Below median
- 38
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Stearns Ventures, LLC sits at #602, with 372 complaints logged. It posts a 95.7% on-time response rate, the 33rd percentile among companies with 100+ complaints.
- #602
- of 3,843 companies by volume
- 95.7%
- on time (33rd pctile)
- Mortgage
- most-complained product
- 38
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Stearns Ventures, LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
95.7% Around the middle higher than 33% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2012 | 5 |
| 2013 | 10 |
| 2014 | 47 |
| 2015 | 68 |
| 2016 | 71 |
| 2017 | 53 |
| 2018 | 57 |
| 2019 | 32 |
| 2020 | 14 |
| 2021 | 15 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Stearns Ventures, LLC
The CFPB Consumer Complaint Database has logged 372 complaints against Stearns Ventures, LLC overall, with 0 of those filed in the trailing 12 months. Reports have come from consumers in 38 states and territories, making this a multi-regional complaint footprint. "Mortgage" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Loan servicing, payments, escrow account" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Within the Bureau's 15-day response window, Stearns Ventures, LLC posts a 95.7% reply rate on forwarded complaints. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. The company's response carried a 21% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, 3.5% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Stearns Ventures, LLC have?
The CFPB has logged 372 complaints against Stearns Ventures, LLC to date, of which 0 came in over the last 12 months.
Does Stearns Ventures, LLC respond to complaints on time?
CFPB complaints against Stearns Ventures, LLC draw a 95.7% timely-response rate inside the expected window. This is considered excellent.
What product generates the most complaints for Stearns Ventures, LLC?
The most complained-about product for Stearns Ventures, LLC is "Mortgage." You can view the full product breakdown on this page.
What is the most common complaint issue with Stearns Ventures, LLC?
Consumers most often cite "Loan servicing, payments, escrow account" when complaining about Stearns Ventures, LLC; the full issue list with counts is above.
How do I file a complaint against Stearns Ventures, LLC?
You can file a complaint against Stearns Ventures, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Stearns Ventures, LLC?
Consumers in 38 states and territories have filed complaints about Stearns Ventures, LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Stearns Ventures, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (21% here).
Also handles Mortgage
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Stearns Ventures, LLC have?
The CFPB has logged 372 complaints against Stearns Ventures, LLC to date, of which 0 came in over the last 12 months.
Does Stearns Ventures, LLC respond to complaints on time?
CFPB complaints against Stearns Ventures, LLC draw a 95.7% timely-response rate inside the expected window. This is considered excellent.
What product generates the most complaints for Stearns Ventures, LLC?
The most complained-about product for Stearns Ventures, LLC is "Mortgage." You can view the full product breakdown on this page.
What is the most common complaint issue with Stearns Ventures, LLC?
Consumers most often cite "Loan servicing, payments, escrow account" when complaining about Stearns Ventures, LLC; the full issue list with counts is above.
How do I file a complaint against Stearns Ventures, LLC?
You can file a complaint against Stearns Ventures, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Stearns Ventures, LLC?
Consumers in 38 states and territories have filed complaints about Stearns Ventures, LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.