CFPB Consumer Complaint Profile

Stewart Information Services

48 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.

Data updated 2026-08-14

48
Total complaints
Mid-range
2
Last 12 months
91.7%
Timely response
Bottom quartile
19
States affected

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The verdict

Among 3,843 financial companies tracked by CFPB complaint volume, Stewart Information Services sits at #1877, with 48 complaints logged. On-time replies land at 91.7%, the 21st percentile for the 100+ complaint peer group.

#1877
of 3,843 companies by volume
91.7%
on time (21st pctile)
Mortgage
most-complained product
19
states with complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

D
PlainCredit Trust Score
47/100
Stewart Information Services · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response D 91.7%
Share of complaints answered within the CFPB response window
Dispute Rate F 27.3%
Share of responses the consumer disputed (lower is better)
Relief Rate B+ 10.4%
Share of complaints closed with monetary or non-monetary relief

Stewart Information Services vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

91.7% Among the lowest higher than 21% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Stewart Information Services timely response rate 91.7%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Mortgage - Conventional home mortgage 12
Mortgage - FHA mortgage 7
Mortgage - Other mortgage 4
Mortgage - Other type of mortgage 4
Mortgage - Conventional fixed mortgage 4
Debt collection - Mortgage debt 3
Debt collection - Other debt 3
Debt collection - Payday loan debt 2
Payday loan, title loan, or personal loan - Title loan 1
Money transfer, virtual currency, or money service - Traveler's check or cashier's check 1

Top Issues

1.Trouble during payment process 8
2.Closing on a mortgage 7
3.Settlement process and costs 7
4.Took or threatened to take negative or legal action 5
5.Applying for a mortgage or refinancing an existing mortgage 4
6.Attempts to collect debt not owed 3
7.Struggling to pay mortgage 3
8.Application, originator, mortgage broker 2
9.Incorrect information on your report 2
10.Can't contact lender or servicer 1

Complaints by Year

Year Complaints
2015 2
2016 9
2017 2
2018 9
2019 1
2020 3
2022 5
2023 7
2024 7
2025 3

Complaints by State (Top 15)

California 8
Texas 6
Maryland 5
New Mexico 4
Virginia 3
Illinois 3
Florida 3
Washington 2
North Carolina 2
Arizona 2
Colorado 1
Missouri 1
Nevada 1
Georgia 1
South Dakota 1

Company Responses

Closed with explanation 41
Closed with monetary relief 3
Closed 2
Closed with non-monetary relief 2

What the CFPB Complaint Record Shows for Stewart Information Services

48 complaints against Stewart Information Services appear in the CFPB record, including 2 from the trailing year. The 19 states and territories represented put this footprint in multi-regional territory. "Mortgage" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Trouble during payment process" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

CFPB-forwarded complaints against Stewart Information Services draw a 91.7% reply rate inside the Bureau's 15-day window. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. Consumers formally disputed the company's response at a 27.3% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 10.4% rate.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Stewart Information Services have?

Stewart Information Services has 48 total consumer complaints filed with the CFPB, with 2 filed in the last 12 months.

Does Stewart Information Services respond to complaints on time?

CFPB complaints against Stewart Information Services draw a 91.7% timely-response rate inside the expected window.

What product generates the most complaints for Stewart Information Services?

Among all products tied to Stewart Information Services, "Mortgage" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Stewart Information Services?

The most common issue reported by consumers about Stewart Information Services is "Trouble during payment process." All complaint issues are listed above with their counts.

How do I file a complaint against Stewart Information Services?

You can file a complaint against Stewart Information Services directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Stewart Information Services?

Consumers in 19 states and territories have filed complaints about Stewart Information Services with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Stewart Information Services: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Frequently Asked Questions

How many CFPB complaints does Stewart Information Services have?

Stewart Information Services has 48 total consumer complaints filed with the CFPB, with 2 filed in the last 12 months.

Does Stewart Information Services respond to complaints on time?

CFPB complaints against Stewart Information Services draw a 91.7% timely-response rate inside the expected window.

What product generates the most complaints for Stewart Information Services?

Among all products tied to Stewart Information Services, "Mortgage" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Stewart Information Services?

The most common issue reported by consumers about Stewart Information Services is "Trouble during payment process." All complaint issues are listed above with their counts.

How do I file a complaint against Stewart Information Services?

You can file a complaint against Stewart Information Services directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Stewart Information Services?

Consumers in 19 states and territories have filed complaints about Stewart Information Services with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Stewart Information Services's complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.