CFPB Consumer Complaint Profile
Success Mortgage Partners, Inc
What 22 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 22
- Total complaints
- Mid-range
- 2
- Last 12 months
- 100%
- Timely response
- Top decile
- 11
- States affected
The verdict
22 CFPB complaints put Success Mortgage Partners, Inc at #2732 out of 3,843 financial companies ranked by complaint volume. Its on-time response rate is 100%, the 86th percentile among companies with 100+ complaints.
- #2732
- of 3,843 companies by volume
- 100%
- on time (86th pctile)
- Mortgage
- most-complained product
- 11
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Success Mortgage Partners, Inc vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
100% Top 14% higher than 86% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2016 | 1 |
| 2017 | 1 |
| 2018 | 3 |
| 2019 | 2 |
| 2020 | 4 |
| 2021 | 4 |
| 2023 | 2 |
| 2024 | 3 |
| 2025 | 2 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Success Mortgage Partners, Inc
The CFPB Consumer Complaint Database has logged 22 complaints against Success Mortgage Partners, Inc overall, with 2 of those filed in the trailing 12 months. Reports have come from consumers in 11 states and territories, making this a geographically concentrated complaint footprint. No product draws more complaints than "Mortgage," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Applying for a mortgage or refinancing an existing mortgage" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
CFPB-forwarded complaints against Success Mortgage Partners, Inc draw a 100% reply rate inside the Bureau's 15-day window. That is at or above benchmark levels, a sign the company handles intake and escalation well. Resolved cases drew a formal consumer-dispute rate of 0% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, 4.5% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Success Mortgage Partners, Inc have?
Success Mortgage Partners, Inc has 22 total consumer complaints filed with the CFPB, with 2 filed in the last 12 months.
Does Success Mortgage Partners, Inc respond to complaints on time?
Success Mortgage Partners, Inc's CFPB timely-response rate is 100%. That is a strong response record by CFPB standards.
What product generates the most complaints for Success Mortgage Partners, Inc?
"Mortgage" draws more CFPB complaints against Success Mortgage Partners, Inc than any other product - see the full breakdown above.
What is the most common complaint issue with Success Mortgage Partners, Inc?
The most common issue reported by consumers about Success Mortgage Partners, Inc is "Applying for a mortgage or refinancing an existing mortgage." All complaint issues are listed above with their counts.
How do I file a complaint against Success Mortgage Partners, Inc?
You can file a complaint against Success Mortgage Partners, Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Success Mortgage Partners, Inc?
The CFPB has recorded complaints against Success Mortgage Partners, Inc from 11 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Success Mortgage Partners, Inc: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (0% here).
Also handles Mortgage
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Success Mortgage Partners, Inc have?
Success Mortgage Partners, Inc has 22 total consumer complaints filed with the CFPB, with 2 filed in the last 12 months.
Does Success Mortgage Partners, Inc respond to complaints on time?
Success Mortgage Partners, Inc's CFPB timely-response rate is 100%. That is a strong response record by CFPB standards.
What product generates the most complaints for Success Mortgage Partners, Inc?
"Mortgage" draws more CFPB complaints against Success Mortgage Partners, Inc than any other product - see the full breakdown above.
What is the most common complaint issue with Success Mortgage Partners, Inc?
The most common issue reported by consumers about Success Mortgage Partners, Inc is "Applying for a mortgage or refinancing an existing mortgage." All complaint issues are listed above with their counts.
How do I file a complaint against Success Mortgage Partners, Inc?
You can file a complaint against Success Mortgage Partners, Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Success Mortgage Partners, Inc?
The CFPB has recorded complaints against Success Mortgage Partners, Inc from 11 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.