CFPB Consumer Complaint Profile

Success Mortgage Partners, Inc

What the consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

Data updated 2026-08-14

22
Total complaints
Mid-range
2
Last 12 months
100%
Timely response
Top decile
11
States affected

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The verdict

By CFPB complaint volume, Success Mortgage Partners, Inc is #2732 out of 3,843 financial companies. Its on-time response record is at the 86th percentile among companies with 100+ complaints.

Mortgage
most-complained product
PA
state with the most complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

A-
PlainCredit Trust Score
81/100
Success Mortgage Partners, Inc · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response A+ 100.0%
Share of complaints answered within the CFPB response window
Dispute Rate A+ 0.0%
Share of responses the consumer disputed (lower is better)
Relief Rate C 4.5%
Share of complaints closed with monetary or non-monetary relief

Success Mortgage Partners, Inc vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

100% Top 14% higher than 86% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Reading this profile

Complaints by Product

Mortgage - Conventional home mortgage 6
Mortgage - FHA mortgage 4
Mortgage - VA mortgage 4
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 4
Credit reporting or other personal consumer reports - Credit reporting 2
Mortgage - Conventional adjustable mortgage (ARM) 1
Mortgage - Other type of mortgage 1

Top Issues

1.Applying for a mortgage or refinancing an existing mortgage 6
2.Closing on a mortgage 6
3.Trouble during payment process 3
4.Incorrect information on your report 2
5.Problem with a credit reporting company's investigation into an existing problem 2
6.Improper use of your report 2
7.Application, originator, mortgage broker 1

Complaints by Year

Year Complaints
2016 1
2017 1
2018 3
2019 2
2020 4
2021 4
2023 2
2024 3
2025 2

Complaints by State (Top 15)

Pennsylvania 6
Michigan 3
Maryland 2
Texas 2
Tennessee 2
Georgia 2
Alabama 1
Virginia 1
South Carolina 1
Hawaii 1
Florida 1

Company Responses

Closed with explanation 21
Closed with monetary relief 1

What the CFPB Complaint Record Shows for Success Mortgage Partners, Inc

The CFPB Consumer Complaint Database shows a geographically concentrated complaint footprint for Success Mortgage Partners, Inc, with consumers across the country filing against it. No product draws more complaints than "Mortgage," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Applying for a mortgage or refinancing an existing mortgage" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

The timely-response measure counts forwarded complaints answered inside the Bureau's 15-day window. This company's rate is at or above benchmark levels, a sign it handles intake and escalation well. A formal dispute means the consumer contested the company's response after a case was resolved, a rough measure of how often the first resolution missed the mark. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Success Mortgage Partners, Inc: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (0% here).

Frequently Asked Questions

How many CFPB complaints does Success Mortgage Partners, Inc have?

Success Mortgage Partners, Inc has 22 total consumer complaints filed with the CFPB, with 2 filed in the last 12 months.

Does Success Mortgage Partners, Inc respond to complaints on time?

Success Mortgage Partners, Inc's CFPB timely-response rate is 100%. That is a strong response record by CFPB standards.

What product generates the most complaints for Success Mortgage Partners, Inc?

"Mortgage" draws more CFPB complaints against Success Mortgage Partners, Inc than any other product - see the full breakdown above.

What is the most common complaint issue with Success Mortgage Partners, Inc?

The most common issue reported by consumers about Success Mortgage Partners, Inc is "Applying for a mortgage or refinancing an existing mortgage." All complaint issues are listed above with their counts.

How do I file a complaint against Success Mortgage Partners, Inc?

You can file a complaint against Success Mortgage Partners, Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Success Mortgage Partners, Inc?

The CFPB has recorded complaints against Success Mortgage Partners, Inc from 11 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Success Mortgage Partners, Inc's complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.