CFPB Consumer Complaint Profile

SW Linear Investment Group, LLC

14 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.

Data updated 2026-08-14

14
Total complaints
Below average
3
Last 12 months
14.3%
Timely response
Bottom decile
9
States affected

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The verdict

Among 3,843 financial companies tracked by CFPB complaint volume, SW Linear Investment Group, LLC sits at #3314, with 14 complaints logged. It posts a 14.3% on-time response rate, the 1st percentile among companies with 100+ complaints.

#3314
of 3,843 companies by volume
14.3%
on time (1st pctile)
Mortgage
most-complained product
9
states with complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

F
PlainCredit Trust Score
31/100
SW Linear Investment Group, LLC · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 14.3%
Share of complaints answered within the CFPB response window
Dispute Rate A+ 0.0%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

SW Linear Investment Group, LLC vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

14.3% Among the lowest higher than 1% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

SW Linear Investment Group, LLC timely response rate 14.3%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Mortgage - Home equity loan or line of credit (HELOC) 4
Mortgage - Other type of mortgage 3
Debt collection - Mortgage debt 2
Debt collection - Mortgage 1
Mortgage - Conventional home mortgage 1
Mortgage - Home equity loan or line of credit 1
Vehicle loan or lease - Loan 1
Debt collection - Auto debt 1

Top Issues

1.Struggling to pay mortgage 4
2.Trouble during payment process 4
3.Took or threatened to take negative or legal action 2
4.Cont'd attempts collect debt not owed 1
5.Loan servicing, payments, escrow account 1
6.Attempts to collect debt not owed 1
7.Managing the loan or lease 1

Complaints by Year

Year Complaints
2014 1
2015 1
2019 1
2020 1
2021 2
2023 3
2024 2
2025 3

Complaints by State (Top 15)

Georgia 3
Texas 3
Maryland 2
South Carolina 1
Michigan 1
New Jersey 1
Illinois 1
Wisconsin 1
Montana 1

Company Responses

Closed with explanation 8
Untimely response 6

What the CFPB Complaint Record Shows for SW Linear Investment Group, LLC

14 complaints against SW Linear Investment Group, LLC appear in the CFPB record, including 3 from the trailing year. The 9 states and territories represented put this footprint in geographically concentrated territory. The single largest complaint category is "Mortgage," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Struggling to pay mortgage" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

CFPB-forwarded complaints against SW Linear Investment Group, LLC draw a 14.3% reply rate inside the Bureau's 15-day window. That is well below the 95% industry benchmark and is a material red flag, late or missing responses are one of the strongest predictors of CFPB supervisory interest. Consumers formally disputed the company's response at a 0% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, the consumer-relief closure rate is 0%.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does SW Linear Investment Group, LLC have?

14 complaints have been filed against SW Linear Investment Group, LLC with the CFPB overall - 3 of them in the past year.

Does SW Linear Investment Group, LLC respond to complaints on time?

SW Linear Investment Group, LLC's CFPB timely-response rate is 14.3%. That trails the 95% industry benchmark by a wide margin.

What product generates the most complaints for SW Linear Investment Group, LLC?

"Mortgage" draws more CFPB complaints against SW Linear Investment Group, LLC than any other product - see the full breakdown above.

What is the most common complaint issue with SW Linear Investment Group, LLC?

The most common issue reported by consumers about SW Linear Investment Group, LLC is "Struggling to pay mortgage." All complaint issues are listed above with their counts.

How do I file a complaint against SW Linear Investment Group, LLC?

You can file a complaint against SW Linear Investment Group, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about SW Linear Investment Group, LLC?

SW Linear Investment Group, LLC has drawn CFPB complaints from 9 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for SW Linear Investment Group, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (0% here).

Frequently Asked Questions

How many CFPB complaints does SW Linear Investment Group, LLC have?

14 complaints have been filed against SW Linear Investment Group, LLC with the CFPB overall - 3 of them in the past year.

Does SW Linear Investment Group, LLC respond to complaints on time?

SW Linear Investment Group, LLC's CFPB timely-response rate is 14.3%. That trails the 95% industry benchmark by a wide margin.

What product generates the most complaints for SW Linear Investment Group, LLC?

"Mortgage" draws more CFPB complaints against SW Linear Investment Group, LLC than any other product - see the full breakdown above.

What is the most common complaint issue with SW Linear Investment Group, LLC?

The most common issue reported by consumers about SW Linear Investment Group, LLC is "Struggling to pay mortgage." All complaint issues are listed above with their counts.

How do I file a complaint against SW Linear Investment Group, LLC?

You can file a complaint against SW Linear Investment Group, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about SW Linear Investment Group, LLC?

SW Linear Investment Group, LLC has drawn CFPB complaints from 9 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

SW Linear Investment Group, LLC's complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.