CFPB Consumer Complaint Profile
Wmc Mortgage, LLC
30 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 30
- Total complaints
- Mid-range
- 3
- Last 12 months
- 93.3%
- Timely response
- Bottom quartile
- 10
- States affected
The verdict
30 CFPB complaints put Wmc Mortgage, LLC at #2333 out of 3,843 financial companies ranked by complaint volume. On-time replies land at 93.3%, the 24th percentile for the 100+ complaint peer group.
- #2333
- of 3,843 companies by volume
- 93.3%
- on time (24th pctile)
- Mortgage
- most-complained product
- 10
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Wmc Mortgage, LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
93.3% Among the lowest higher than 24% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2016 | 8 |
| 2017 | 2 |
| 2018 | 2 |
| 2019 | 3 |
| 2020 | 1 |
| 2021 | 4 |
| 2022 | 2 |
| 2024 | 5 |
| 2025 | 2 |
| 2026year in progress | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Wmc Mortgage, LLC
30 complaints against Wmc Mortgage, LLC appear in the CFPB record, including 3 from the trailing year. The 10 states and territories represented put this footprint in geographically concentrated territory. No product draws more complaints than "Mortgage," which sits at the top of the product breakdown. Inside that category, "Trouble during payment process" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
CFPB-forwarded complaints against Wmc Mortgage, LLC draw a 93.3% reply rate inside the Bureau's 15-day window. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. The company's response carried a 22.2% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Wmc Mortgage, LLC have?
The CFPB has logged 30 complaints against Wmc Mortgage, LLC to date, of which 3 came in over the last 12 months.
Does Wmc Mortgage, LLC respond to complaints on time?
Wmc Mortgage, LLC has a 93.3% timely response rate to CFPB complaints.
What product generates the most complaints for Wmc Mortgage, LLC?
Among all products tied to Wmc Mortgage, LLC, "Mortgage" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Wmc Mortgage, LLC?
"Trouble during payment process" is the single most frequently cited issue in complaints against Wmc Mortgage, LLC - see all issues and counts above.
How do I file a complaint against Wmc Mortgage, LLC?
You can file a complaint against Wmc Mortgage, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Wmc Mortgage, LLC?
Wmc Mortgage, LLC has drawn CFPB complaints from 10 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Wmc Mortgage, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (22.2% here).
Also handles Mortgage
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Wmc Mortgage, LLC have?
The CFPB has logged 30 complaints against Wmc Mortgage, LLC to date, of which 3 came in over the last 12 months.
Does Wmc Mortgage, LLC respond to complaints on time?
Wmc Mortgage, LLC has a 93.3% timely response rate to CFPB complaints.
What product generates the most complaints for Wmc Mortgage, LLC?
Among all products tied to Wmc Mortgage, LLC, "Mortgage" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Wmc Mortgage, LLC?
"Trouble during payment process" is the single most frequently cited issue in complaints against Wmc Mortgage, LLC - see all issues and counts above.
How do I file a complaint against Wmc Mortgage, LLC?
You can file a complaint against Wmc Mortgage, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Wmc Mortgage, LLC?
Wmc Mortgage, LLC has drawn CFPB complaints from 10 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.