CFPB Consumer Complaint Profile

Wyndham Capital Mortgage, Inc.

Behind the 50 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.

Data updated 2026-08-14

50
Total complaints
Mid-range
0
Last 12 months
98%
Timely response
Below median
20
States affected

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The verdict

Out of 3,843 financial companies in the CFPB database, Wyndham Capital Mortgage, Inc. has accumulated 50 complaints, placing it #1831 by volume. On-time replies land at 98%, the 48th percentile for the 100+ complaint peer group.

#1831
of 3,843 companies by volume
98%
on time (48th pctile)
Mortgage
most-complained product
20
states with complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

B-
PlainCredit Trust Score
67/100
Wyndham Capital Mortgage, Inc. · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response B- 98.0%
Share of complaints answered within the CFPB response window
Dispute Rate D 18.8%
Share of responses the consumer disputed (lower is better)
Relief Rate A+ 24.0%
Share of complaints closed with monetary or non-monetary relief

Wyndham Capital Mortgage, Inc. vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

98% Around the middle higher than 48% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Wyndham Capital Mortgage, Inc. timely response rate 98.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Mortgage - Conventional home mortgage 26
Mortgage - Conventional fixed mortgage 10
Mortgage - FHA mortgage 4
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 3
Mortgage - Other type of mortgage 2
Mortgage - VA mortgage 2
Mortgage - Conventional adjustable mortgage (ARM) 1
Credit reporting 1
Credit reporting or other personal consumer reports - Credit reporting 1

Top Issues

1.Applying for a mortgage or refinancing an existing mortgage 18
2.Application, originator, mortgage broker 12
3.Closing on a mortgage 7
4.Trouble during payment process 4
5.Improper use of your report 3
6.Credit decision / Underwriting 2
7.Improper use of my credit report 1
8.Problem with a credit reporting company's investigation into an existing problem 1
9.Incorrect information on your report 1
10.Settlement process and costs 1

Complaints by Year

Year Complaints
2013 3
2014 7
2015 3
2016 1
2017 5
2018 5
2019 7
2020 6
2021 8
2022 3
2023 2

Complaints by State (Top 15)

California 9
Florida 6
North Carolina 4
Washington 3
Maryland 3
Pennsylvania 3
Georgia 3
Texas 3
South Carolina 2
Virginia 2
Connecticut 2
Utah 1
Michigan 1
Montana 1
Oregon 1

Company Responses

Closed with explanation 37
Closed with monetary relief 12
Untimely response 1

What the CFPB Complaint Record Shows for Wyndham Capital Mortgage, Inc.

The CFPB Consumer Complaint Database has logged 50 complaints against Wyndham Capital Mortgage, Inc. overall, with 0 of those filed in the trailing 12 months. Reports have come from consumers in 20 states and territories, making this a multi-regional complaint footprint. No product draws more complaints than "Mortgage," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Applying for a mortgage or refinancing an existing mortgage" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Wyndham Capital Mortgage, Inc.'s timely response rate stands at 98%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Consumers formally disputed the company's response at a 18.8% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, 24% closed with some form of monetary or non-monetary relief to the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Wyndham Capital Mortgage, Inc. have?

Wyndham Capital Mortgage, Inc. has 50 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.

Does Wyndham Capital Mortgage, Inc. respond to complaints on time?

CFPB complaints against Wyndham Capital Mortgage, Inc. draw a 98% timely-response rate inside the expected window. This is considered excellent.

What product generates the most complaints for Wyndham Capital Mortgage, Inc.?

"Mortgage" draws more CFPB complaints against Wyndham Capital Mortgage, Inc. than any other product - see the full breakdown above.

What is the most common complaint issue with Wyndham Capital Mortgage, Inc.?

"Applying for a mortgage or refinancing an existing mortgage" is the single most frequently cited issue in complaints against Wyndham Capital Mortgage, Inc. - see all issues and counts above.

How do I file a complaint against Wyndham Capital Mortgage, Inc.?

You can file a complaint against Wyndham Capital Mortgage, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Wyndham Capital Mortgage, Inc.?

Wyndham Capital Mortgage, Inc. has drawn CFPB complaints from 20 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Wyndham Capital Mortgage, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (18.8% here).

Frequently Asked Questions

How many CFPB complaints does Wyndham Capital Mortgage, Inc. have?

Wyndham Capital Mortgage, Inc. has 50 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.

Does Wyndham Capital Mortgage, Inc. respond to complaints on time?

CFPB complaints against Wyndham Capital Mortgage, Inc. draw a 98% timely-response rate inside the expected window. This is considered excellent.

What product generates the most complaints for Wyndham Capital Mortgage, Inc.?

"Mortgage" draws more CFPB complaints against Wyndham Capital Mortgage, Inc. than any other product - see the full breakdown above.

What is the most common complaint issue with Wyndham Capital Mortgage, Inc.?

"Applying for a mortgage or refinancing an existing mortgage" is the single most frequently cited issue in complaints against Wyndham Capital Mortgage, Inc. - see all issues and counts above.

How do I file a complaint against Wyndham Capital Mortgage, Inc.?

You can file a complaint against Wyndham Capital Mortgage, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Wyndham Capital Mortgage, Inc.?

Wyndham Capital Mortgage, Inc. has drawn CFPB complaints from 20 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

Wyndham Capital Mortgage, Inc.'s complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.