CFPB Consumer Complaint Profile
Zeus Mortgage, Ltd.
Behind the 11 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 11
- Total complaints
- Below average
- 0
- Last 12 months
- 63.6%
- Timely response
- Bottom decile
- 1
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Zeus Mortgage, Ltd. has accumulated 11 complaints, placing it #3589 by volume. Its on-time response rate is 63.6%, the 5th percentile among companies with 100+ complaints.
- #3589
- of 3,843 companies by volume
- 63.6%
- on time (5th pctile)
- Mortgage
- most-complained product
- 1
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Zeus Mortgage, Ltd. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
63.6% Among the lowest higher than 5% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 2 |
| 2019 | 1 |
| 2020 | 2 |
| 2021 | 1 |
| 2023 | 3 |
| 2024 | 1 |
| 2025 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Zeus Mortgage, Ltd.
Zeus Mortgage, Ltd. carries 11 complaints in the CFPB's database, 0 of them filed within the past 12 months. Consumers spanning 1 states and territories have weighed in, giving this a geographically concentrated footprint. "Mortgage" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Applying for a mortgage or refinancing an existing mortgage," a reasonable starting point for understanding recurring friction.
CFPB-forwarded complaints against Zeus Mortgage, Ltd. draw a 63.6% reply rate inside the Bureau's 15-day window. That trails the 95% benchmark badly, a red flag given how strongly late or missing responses predict CFPB supervisory attention. Consumers formally disputed the company's response at a 0% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 9.1% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Zeus Mortgage, Ltd. have?
11 complaints have been filed against Zeus Mortgage, Ltd. with the CFPB overall - 0 of them in the past year.
Does Zeus Mortgage, Ltd. respond to complaints on time?
Zeus Mortgage, Ltd.'s CFPB timely-response rate is 63.6%. That trails the 95% industry benchmark by a wide margin.
What product generates the most complaints for Zeus Mortgage, Ltd.?
Among all products tied to Zeus Mortgage, Ltd., "Mortgage" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Zeus Mortgage, Ltd.?
Consumers most often cite "Applying for a mortgage or refinancing an existing mortgage" when complaining about Zeus Mortgage, Ltd.; the full issue list with counts is above.
How do I file a complaint against Zeus Mortgage, Ltd.?
You can file a complaint against Zeus Mortgage, Ltd. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Zeus Mortgage, Ltd.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (0% here).
Also handles Mortgage
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Zeus Mortgage, Ltd. have?
11 complaints have been filed against Zeus Mortgage, Ltd. with the CFPB overall - 0 of them in the past year.
Does Zeus Mortgage, Ltd. respond to complaints on time?
Zeus Mortgage, Ltd.'s CFPB timely-response rate is 63.6%. That trails the 95% industry benchmark by a wide margin.
What product generates the most complaints for Zeus Mortgage, Ltd.?
Among all products tied to Zeus Mortgage, Ltd., "Mortgage" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Zeus Mortgage, Ltd.?
Consumers most often cite "Applying for a mortgage or refinancing an existing mortgage" when complaining about Zeus Mortgage, Ltd.; the full issue list with counts is above.
How do I file a complaint against Zeus Mortgage, Ltd.?
You can file a complaint against Zeus Mortgage, Ltd. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.