Higher-rate state profile

Alabama: high per-capita complaints

Alabama residents filed 319,102 CFPB complaints (6246.5/100K) - a higher-third per-capita rate. See which companies and products drive the volume.

Data updated 2026-08-14

319,102
Total complaints
6246.5
Per 100K residents
Credit reporting or other personal consumer reports
Top product
Equifax, Inc.
Most complaints

The verdict

Alabama residents have filed 319,102 CFPB complaints - 6246.5 per 100,000 people, one of the highest complaint rates in the country (#7 of 52). Equifax, Inc. draws the most complaints in the state. Nearest per-capita peers: Delaware and Texas.

#7
of 52 states by complaints per 100K
6247
complaints per 100,000 residents
Credit reporting o…
most-complained product

Alabama vs all states by CFPB complaints per 100K

Where this state's per-capita complaint rate sits among every state and territory in the CFPB file (lower is better for residents)

6,247 Higher than most lower rate than 12% of 52 states

States and territories, banded by CFPB complaints per 100,000 residents

Each bar is a band; taller bars hold more states. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · 2026-08-14

Most-complained companies in Alabama

Absolute complaint volume for companies residents name most, a different cut from the per-capita state band above.

Equifax, Inc.94,798Transunion Intermediate Hold…92,498Experian Information Solutio…79,447Wells Fargo & Company2,269Block, Inc.1,770Capital One Financial Corpor…1,766CBC Companies, Inc.1,621LexisNexis1,476

Top Companies in Alabama

Nearest per-capita peers: Delaware; Texas; Nevada.

1.Equifax, Inc. 94,798 Also complaint-heavy in Nebraska and Alaska. 2.Transunion Intermediate Holdings, Inc. 92,498 Also complaint-heavy in Indiana and Colorado. 3.Experian Information Solutions Inc. 79,447 Also complaint-heavy in Vermont and Pennsylvania. 4.Wells Fargo & Company 2,269 Also complaint-heavy in Arizona and Ohio. 5.Block, Inc. 1,770 Also complaint-heavy in Tennessee and Arizona. 6.Capital One Financial Corporation 1,766 Also complaint-heavy in Connecticut and District of Columbia. 7.CBC Companies, Inc. 1,621 Also complaint-heavy in New Jersey and Arizona. 8.LexisNexis 1,476 Also complaint-heavy in Montana and Texas. 9.Resurgent Capital Services L.P. 1,314 Also complaint-heavy in Maine and Wyoming. 10.CL Holdings LLC 1,151 Also complaint-heavy in Wisconsin and Iowa. 11.Encore Capital Group Inc. 1,047 Also complaint-heavy in Colorado and Oregon. 12.Portfolio Recovery Associates, LLC 1,041 Also complaint-heavy in Georgia and Maryland. 13.Synchrony Financial 1,028 Also complaint-heavy in Delaware and Rhode Island. 14.JPMorgan Chase & Co. 939 Also complaint-heavy in Rhode Island and Wyoming. 15.Regions Financial Corporation 904 Also complaint-heavy in Texas and Indiana.

Rising year-over-year volume

Alabama in the higher-rate third

Consumers in Alabama have filed 319,102 CFPB complaints (6246.5 per 100,000 residents) - a higher-third per-capita rate among states and territories in this extract. "Credit reporting or other personal consumer reports" leads the product mix - the usual friction point when per-capita volume runs hot. Equifax, Inc. draws the most complaints from Alabama residents in the top-companies table above. On the per-capita ladder, nearest peers are Delaware and Texas.

Year-over-year, complaint volume from Alabama rose from 50,566 in 2024 to 144,865 in 2025 - a change of +186%. 39,008 complaints have been logged for 2026 so far in this extract, a partial year that should not be compared directly to a full prior year. A swing this large on an already high-rate state can coincide with a servicing failure at a major bureau or a local enforcement wave - still check the company table before inferring a statewide crisis.

Educational data summary, not financial or legal advice. Population figures are U.S. Census Bureau estimates.

Source: CFPB Consumer Complaint Database Population: U.S. Census Bureau estimates

Read our methodology - high per-capita states: how rates and company concentration are computed.

Compare all-state rankings, browse every state profile, or see the national complaint picture.