Heavy-volume state profile

Arizona: heavy complaint volume

231,100 lifetime complaints put Arizona in the heaviest third by raw volume; use the per-capita band when comparing to smaller states.

Data updated 2026-08-14

231,100
Total complaints
3109.8
Per 100K residents
Credit reporting or other personal consumer reports
Top product
Equifax, Inc.
Most complaints

The verdict

Arizona residents have filed 231,100 CFPB complaints - 3109.8 per 100,000 people, a mid-pack complaint rate (#21 of 52). Equifax, Inc. draws the most complaints in the state. Nearest per-capita peers: Michigan and Tennessee.

#21
of 52 states by complaints per 100K
3110
complaints per 100,000 residents
Credit reporting o…
most-complained product

Arizona vs all states by CFPB complaints per 100K

Where this state's per-capita complaint rate sits among every state and territory in the CFPB file (lower is better for residents)

3,110 Around the middle lower rate than 38% of 52 states

States and territories, banded by CFPB complaints per 100,000 residents

Each bar is a band; taller bars hold more states. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · 2026-08-14

Most-complained companies in Arizona

Absolute complaint volume for companies residents name most, a different cut from the per-capita state band above.

Equifax, Inc.54,794Transunion Intermediate Hold…54,614Experian Information Solutio…50,474Wells Fargo & Company4,477JPMorgan Chase & Co.4,142Bank of America, National As…4,081Capital One Financial Corpor…2,923Citibank, N.a.2,428

Top Companies in Arizona

Nearest per-capita peers: Michigan; Tennessee; Arkansas.

1.Equifax, Inc. 54,794 Also complaint-heavy in California and Alabama. 2.Transunion Intermediate Holdings, Inc. 54,614 Also complaint-heavy in Utah and Hawaii. 3.Experian Information Solutions Inc. 50,474 Also complaint-heavy in South Carolina and Indiana. 4.Wells Fargo & Company 4,477 Also complaint-heavy in Missouri and Delaware. 5.JPMorgan Chase & Co. 4,142 Also complaint-heavy in Illinois and Virginia. 6.Bank of America, National Association 4,081 Also complaint-heavy in West Virginia and California. 7.Capital One Financial Corporation 2,923 Also complaint-heavy in Iowa and West Virginia. 8.Citibank, N.a. 2,428 Also complaint-heavy in Colorado and Missouri. 9.Synchrony Financial 1,662 Also complaint-heavy in Vermont and Texas. 10.U.S. Bancorp 1,290 Also complaint-heavy in Montana and New Hampshire. 11.Encore Capital Group Inc. 1,111 Also complaint-heavy in West Virginia and Maine. 12.American Express Company 1,037 Also complaint-heavy in South Dakota and Georgia. 13.Portfolio Recovery Associates, LLC 988 Also complaint-heavy in Tennessee and Connecticut. 14.Resurgent Capital Services L.P. 979 Also complaint-heavy in Illinois and Virginia. 15.Navient Solutions, LLC. 963 Also complaint-heavy in Oklahoma and Delaware.

Rising year-over-year volume

Arizona in the heavy-volume third

231,100 lifetime CFPB complaints put Arizona in the heaviest third by raw volume; prefer the 3109.8/100K rate when comparing to smaller states. The most-complained product category is "Credit reporting or other personal consumer reports." Equifax, Inc. draws the most complaints from Arizona residents in the top-companies table above. Nearest per-capita peers: Michigan and Tennessee.

Year-over-year, complaint volume from Arizona rose from 42,424 in 2024 to 86,642 in 2025 - a change of +104%. 21,310 complaints have been logged for 2026 so far in this extract, a partial year that should not be compared directly to a full prior year. That is a meaningful full-year shift; complaint-flow volatility alone can also explain swings this size.

Educational data summary, not financial or legal advice. Population figures are U.S. Census Bureau estimates.

Source: CFPB Consumer Complaint Database Population: U.S. Census Bureau estimates

Read our methodology - how this data is sourced, computed, and verified.

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