Heavy-volume state profile

Michigan: heavy complaint volume

312,391 lifetime complaints put Michigan in the heaviest third by raw volume; use the per-capita band when comparing to smaller states.

Data updated 2026-08-14

312,391
Total complaints
3112.3
Per 100K residents
Credit reporting or other personal consumer reports
Top product
Transunion Intermediate Holdings, Inc.
Most complaints

The verdict

Michigan residents have filed 312,391 CFPB complaints - 3112.3 per 100,000 people, a mid-pack complaint rate (#20 of 52). Transunion Intermediate Holdings, Inc. draws the most complaints in the state. Nearest per-capita peers: Arizona and Tennessee.

#20
of 52 states by complaints per 100K
3112
complaints per 100,000 residents
Credit reporting o…
most-complained product

Michigan vs all states by CFPB complaints per 100K

Where this state's per-capita complaint rate sits among every state and territory in the CFPB file (lower is better for residents)

3,112 Around the middle lower rate than 37% of 52 states

States and territories, banded by CFPB complaints per 100,000 residents

Each bar is a band; taller bars hold more states. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · 2026-08-14

Most-complained companies in Michigan

Absolute complaint volume for companies residents name most, a different cut from the per-capita state band above.

Transunion Intermediate Hold…80,000Equifax, Inc.75,278Experian Information Solutio…70,939JPMorgan Chase & Co.4,241Bank of America, National As…4,144Capital One Financial Corpor…3,555Citibank, N.a.2,743Block, Inc.2,315

Top Companies in Michigan

Nearest per-capita peers: Arizona; Tennessee; Arkansas.

1.Transunion Intermediate Holdings, Inc. 80,000 Also complaint-heavy in Tennessee and Washington. 2.Equifax, Inc. 75,278 Also complaint-heavy in Kansas and New Hampshire. 3.Experian Information Solutions Inc. 70,939 Also complaint-heavy in Montana and Georgia. 4.JPMorgan Chase & Co. 4,241 Also complaint-heavy in West Virginia and Puerto Rico. 5.Bank of America, National Association 4,144 Also complaint-heavy in Oklahoma and Rhode Island. 6.Capital One Financial Corporation 3,555 Also complaint-heavy in Nevada and Minnesota. 7.Citibank, N.a. 2,743 Also complaint-heavy in Alaska and New Jersey. 8.Block, Inc. 2,315 Also complaint-heavy in South Carolina and New Jersey. 9.LexisNexis 1,857 Also complaint-heavy in Idaho and Vermont. 10.Synchrony Financial 1,775 Also complaint-heavy in Kentucky and District of Columbia. 11.Wells Fargo & Company 1,764 Also complaint-heavy in North Carolina and Colorado. 12.Encore Capital Group Inc. 1,654 Also complaint-heavy in Missouri and Minnesota. 13.Resurgent Capital Services L.P. 1,627 Also complaint-heavy in Idaho and South Dakota. 14.Huntington National Bank, the 1,613 Also complaint-heavy in West Virginia and New York. 15.Portfolio Recovery Associates, LLC 1,321 Also complaint-heavy in Texas and New Jersey.

Rising year-over-year volume

Michigan in the heavy-volume third

312,391 lifetime CFPB complaints put Michigan in the heaviest third by raw volume; prefer the 3112.3/100K rate when comparing to smaller states. The most-complained product category is "Credit reporting or other personal consumer reports." Transunion Intermediate Holdings, Inc. draws the most complaints from Michigan residents in the top-companies table above. Nearest per-capita peers: Arizona and Tennessee.

Year-over-year, complaint volume from Michigan rose from 63,662 in 2024 to 118,366 in 2025 - a change of +86%. 27,669 complaints have been logged for 2026 so far in this extract, a partial year that should not be compared directly to a full prior year. That is a meaningful full-year shift; complaint-flow volatility alone can also explain swings this size.

Educational data summary, not financial or legal advice. Population figures are U.S. Census Bureau estimates.

Source: CFPB Consumer Complaint Database Population: U.S. Census Bureau estimates

Read our methodology - how this data is sourced, computed, and verified.

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