Lower-rate state profile

New Mexico: lower per-capita complaints

New Mexico shows 28,635 CFPB complaints (1352.3/100K) - a lower-third per-capita rate. Compare companies and the product mix anyway.

Data updated 2026-08-14

28,635
Total complaints
1352.3
Per 100K residents
Credit reporting or other personal consumer reports
Top product
Equifax, Inc.
Most complaints

The verdict

New Mexico residents have filed 28,635 CFPB complaints - 1352.3 per 100,000 people, among the lowest complaint rates in the country (#38 of 52). Equifax, Inc. draws the most complaints in the state. Nearest per-capita peers: Utah and Minnesota.

#38
of 52 states by complaints per 100K
1352
complaints per 100,000 residents
Credit reporting o…
most-complained product

New Mexico vs all states by CFPB complaints per 100K

Where this state's per-capita complaint rate sits among every state and territory in the CFPB file (lower is better for residents)

1,352 Lower than most lower rate than 71% of 52 states

States and territories, banded by CFPB complaints per 100,000 residents

Each bar is a band; taller bars hold more states. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · 2026-08-14

Most-complained companies in New Mexico

Absolute complaint volume for companies residents name most, a different cut from the per-capita state band above.

Equifax, Inc.5,990Transunion Intermediate Hold…5,805Experian Information Solutio…5,311Wells Fargo & Company892Bank of America, National As…648Citibank, N.a.439Capital One Financial Corpor…425JPMorgan Chase & Co.395

Top Companies in New Mexico

Nearest per-capita peers: Utah; Minnesota; Kentucky.

1.Equifax, Inc. 5,990 Also complaint-heavy in Pennsylvania and Michigan. 2.Transunion Intermediate Holdings, Inc. 5,805 Also complaint-heavy in Kansas and North Dakota. 3.Experian Information Solutions Inc. 5,311 Also complaint-heavy in Tennessee and Connecticut. 4.Wells Fargo & Company 892 Also complaint-heavy in Louisiana and Oklahoma. 5.Bank of America, National Association 648 Also complaint-heavy in Wyoming and Georgia. 6.Citibank, N.a. 439 Also complaint-heavy in Tennessee and Louisiana. 7.Capital One Financial Corporation 425 Also complaint-heavy in New Hampshire and South Dakota. 8.JPMorgan Chase & Co. 395 Also complaint-heavy in Michigan and Colorado. 9.Synchrony Financial 287 Also complaint-heavy in Wyoming and New Jersey. 10.Block, Inc. 223 Also complaint-heavy in Connecticut and Utah. 11.U.S. Bancorp 205 Also complaint-heavy in Wyoming and Puerto Rico. 12.American Express Company 164 Also complaint-heavy in New York and Virginia. 13.Encore Capital Group Inc. 154 Also complaint-heavy in District of Columbia and Alaska. 14.Navient Solutions, LLC. 149 Also complaint-heavy in Arkansas and Hawaii. 15.Resurgent Capital Services L.P. 139 Also complaint-heavy in Michigan and Arizona.

Rising year-over-year volume

New Mexico in the lower-rate third

Consumers in New Mexico have filed 28,635 CFPB complaints (1352.3 per 100,000 residents) - a lower-third per-capita rate; small absolute counts still matter when a single company dominates. Even at a lower per-capita rate, "Credit reporting or other personal consumer reports" still dominates the local product mix. Equifax, Inc. draws the most complaints from New Mexico residents in the top-companies table above. On the per-capita ladder, nearest peers are Utah and Minnesota.

Year-over-year, complaint volume from New Mexico rose from 5,052 in 2024 to 8,495 in 2025 - a change of +68%. 2,197 complaints have been logged for 2026 so far in this extract, a partial year that should not be compared directly to a full prior year. On a thin volume book, percentage swings this large are often a few dozen complaints - read the absolute year counts in the table.

Educational data summary, not financial or legal advice. Population figures are U.S. Census Bureau estimates.

Source: CFPB Consumer Complaint Database Population: U.S. Census Bureau estimates

Read our methodology - low per-capita states: how small counts are normalised.

Compare all-state rankings, browse every state profile, or see the national complaint picture.