CFPB Consumer Complaint Profile

Amerinational Community Services, Inc.

Consumers have filed 100 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-05-15

100
Total complaints
7
Last 12 months
98%
Timely response
24
States affected

The verdict

Amerinational Community Services, Inc. ranks #1333 of 3,848 financial companies by CFPB complaint volume, with 100 complaints on record. Its on-time response rate is 98%, ahead of the 93% median among companies with 100+ complaints.

#1333
of 3,848 companies by volume
98%
answered on time
Mortgage
most-complained product
24
states with complaints
Amerinational Community Services, Inc. timely response rate 98.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Mortgage - Conventional home mortgage 29
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 17
Mortgage - Other type of mortgage 14
Mortgage - FHA mortgage 13
Credit reporting or other personal consumer reports - Credit reporting 8
Mortgage - Conventional fixed mortgage 7
Mortgage - Other mortgage 5
Mortgage - Home equity loan or line of credit (HELOC) 2
Debt collection - Mortgage debt 2
Debt collection - Other (i.e. phone, health club, etc.) 1

Top Issues

1.Trouble during payment process 36
2.Incorrect information on your report 19
3.Struggling to pay mortgage 9
4.Loan servicing, payments, escrow account 9
5.Problem with a credit reporting company's investigation into an existing problem 6
6.Improper use of your report 5
7.Loan modification,collection,foreclosure 5
8.Closing on a mortgage 3
9.Problem with a company's investigation into an existing problem 1
10.False statements or representation 1

Complaints by Year

Year Complaints
2015 4
2016 6
2017 15
2018 7
2019 12
2020 8
2021 10
2022 12
2023 11
2024 6
2025 8
2026 1

Complaints by State (Top 15)

Maryland 17
California 12
Connecticut 8
Minnesota 8
Georgia 6
North Carolina 5
Florida 5
Texas 5
Alabama 4
District of Columbia 4
Pennsylvania 3
Missouri 3
Wisconsin 2
Illinois 2
Ohio 2

Company Responses

Closed with explanation 90
Closed with non-monetary relief 6
Closed with monetary relief 2
Closed 1
In progress 1

What the CFPB Complaint Record Shows for Amerinational Community Services, Inc.

100 complaints against Amerinational Community Services, Inc. appear in the CFPB record, including 7 from the trailing year. The 24 states and territories represented put this footprint in multi-regional territory. "Mortgage" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Trouble during payment process," a reasonable starting point for understanding recurring friction.

98% of CFPB-forwarded complaints against Amerinational Community Services, Inc. get a reply inside the Bureau's 15-day window. That is at or above benchmark levels, a sign the company handles intake and escalation well. In 43.8% of resolved cases, the consumer formally disputed the company's response - a rough measure of how often the first resolution missed the mark. Of complaints that were resolved, 8% closed with some form of monetary or non-monetary relief to the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Amerinational Community Services, Inc. have?

Amerinational Community Services, Inc. has 100 total consumer complaints filed with the CFPB, with 7 filed in the last 12 months.

Does Amerinational Community Services, Inc. respond to complaints on time?

98% of the CFPB complaints against Amerinational Community Services, Inc. get a response within the expected window. This is considered excellent.

What product generates the most complaints for Amerinational Community Services, Inc.?

Among all products tied to Amerinational Community Services, Inc., "Mortgage" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Amerinational Community Services, Inc.?

The most common issue reported by consumers about Amerinational Community Services, Inc. is "Trouble during payment process." All complaint issues are listed above with their counts.

How do I file a complaint against Amerinational Community Services, Inc.?

You can file a complaint against Amerinational Community Services, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Amerinational Community Services, Inc.?

Amerinational Community Services, Inc. has drawn CFPB complaints from 24 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

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Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026