CFPB Consumer Complaint Profile

Bonial & Associates, P.C

Behind the 18 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.

Data updated 2026-08-14

18
Total complaints
Below average
1
Last 12 months
72.2%
Timely response
Bottom decile
4
States affected

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The verdict

Bonial & Associates, P.C ranks #3004 of 3,843 financial companies by CFPB complaint volume, with 18 complaints on record. On-time replies land at 72.2%, the 6th percentile for the 100+ complaint peer group.

#3004
of 3,843 companies by volume
72.2%
on time (6th pctile)
Mortgage
most-complained product
4
states with complaints
F
PlainCredit Trust Score
33/100
Bonial & Associates, P.C · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 72.2%
Share of complaints answered within the CFPB response window
Dispute Rate B- 8.3%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Bonial & Associates, P.C vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

72.2% Among the lowest higher than 6% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Bonial & Associates, P.C timely response rate 72.2%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Mortgage - Other mortgage 6
Debt collection - Mortgage 4
Debt collection - Other (i.e. phone, health club, etc.) 2
Debt collection - Auto debt 2
Debt collection - Mortgage debt 2
Mortgage - VA mortgage 1
Debt collection - I do not know 1

Top Issues

1.Disclosure verification of debt 6
2.Application, originator, mortgage broker 3
3.False statements or representation 2
4.Took or threatened to take negative or legal action 2
5.Loan modification,collection,foreclosure 2
6.Struggling to pay mortgage 1
7.Attempts to collect debt not owed 1
8.Loan servicing, payments, escrow account 1

Complaints by Year

Year Complaints
2015 1
2016 6
2017 5
2018 1
2023 2
2024 1
2025 2

Complaints by State (Top 15)

Texas 9
New Jersey 4
California 3
Missouri 1

Company Responses

Closed with explanation 17
Closed 1

What the CFPB Complaint Record Shows for Bonial & Associates, P.C

The CFPB Consumer Complaint Database has logged 18 complaints against Bonial & Associates, P.C overall, with 1 of those filed in the trailing 12 months. Reports have come from consumers in 4 states and territories, making this a geographically concentrated complaint footprint. The single largest complaint category is "Mortgage," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Disclosure verification of debt," a reasonable starting point for understanding recurring friction.

Within the Bureau's 15-day response window, Bonial & Associates, P.C posts a 72.2% reply rate on forwarded complaints. That is far under the 95% benchmark - a material red flag, since late or missing responses are among the strongest predictors of CFPB supervisory interest. Consumers formally disputed the company's response at a 8.3% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Bonial & Associates, P.C have?

Bonial & Associates, P.C has 18 total consumer complaints filed with the CFPB, with 1 filed in the last 12 months.

Does Bonial & Associates, P.C respond to complaints on time?

Bonial & Associates, P.C has a 72.2% timely response rate to CFPB complaints. That trails the 95% industry benchmark by a wide margin.

What product generates the most complaints for Bonial & Associates, P.C?

"Mortgage" draws more CFPB complaints against Bonial & Associates, P.C than any other product - see the full breakdown above.

What is the most common complaint issue with Bonial & Associates, P.C?

"Disclosure verification of debt" is the single most frequently cited issue in complaints against Bonial & Associates, P.C - see all issues and counts above.

How do I file a complaint against Bonial & Associates, P.C?

You can file a complaint against Bonial & Associates, P.C directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Bonial & Associates, P.C?

The CFPB has recorded complaints against Bonial & Associates, P.C from 4 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Bonial & Associates, P.C: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Source: CFPB Consumer Complaint Database Data through March 2026