CFPB Consumer Complaint Profile
Consumer Real Estate Finance Co.
32 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 32
- Total complaints
- Mid-range
- 6
- Last 12 months
- 84.4%
- Timely response
- Bottom quartile
- 11
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Consumer Real Estate Finance Co. sits at #2270, with 32 complaints logged. On-time replies land at 84.4%, the 12th percentile for the 100+ complaint peer group.
- #2270
- of 3,843 companies by volume
- 84.4%
- on time (12th pctile)
- Mortgage
- most-complained product
- 11
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Consumer Real Estate Finance Co. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
84.4% Among the lowest higher than 12% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2012 | 1 |
| 2013 | 2 |
| 2015 | 3 |
| 2016 | 6 |
| 2017 | 1 |
| 2018 | 3 |
| 2019 | 2 |
| 2020 | 3 |
| 2021 | 1 |
| 2022 | 2 |
| 2023 | 1 |
| 2024 | 1 |
| 2025 | 4 |
| 2026year in progress | 2 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Consumer Real Estate Finance Co.
32 complaints against Consumer Real Estate Finance Co. appear in the CFPB record, including 6 from the trailing year. The 11 states and territories represented put this footprint in geographically concentrated territory. No product draws more complaints than "Mortgage," which sits at the top of the product breakdown. The specific issue named most within that category is "Closing on a mortgage," a reasonable starting point for understanding recurring friction.
CFPB-forwarded complaints against Consumer Real Estate Finance Co. draw a 84.4% reply rate inside the Bureau's 15-day window. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. Resolved cases drew a formal consumer-dispute rate of 50% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, 3.1% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Consumer Real Estate Finance Co. have?
32 complaints have been filed against Consumer Real Estate Finance Co. with the CFPB overall - 6 of them in the past year.
Does Consumer Real Estate Finance Co. respond to complaints on time?
CFPB complaints against Consumer Real Estate Finance Co. draw a 84.4% timely-response rate inside the expected window.
What product generates the most complaints for Consumer Real Estate Finance Co.?
Among all products tied to Consumer Real Estate Finance Co., "Mortgage" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Consumer Real Estate Finance Co.?
"Closing on a mortgage" is the single most frequently cited issue in complaints against Consumer Real Estate Finance Co. - see all issues and counts above.
How do I file a complaint against Consumer Real Estate Finance Co.?
You can file a complaint against Consumer Real Estate Finance Co. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Consumer Real Estate Finance Co.?
Consumer Real Estate Finance Co. has drawn CFPB complaints from 11 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Consumer Real Estate Finance Co.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (50% here).
Also handles Mortgage
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.