CFPB Consumer Complaint Profile
Deval LLC
Behind the 19 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 19
- Total complaints
- Below average
- 0
- Last 12 months
- 73.7%
- Timely response
- Bottom decile
- 11
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Deval LLC has accumulated 19 complaints, placing it #2935 by volume. On-time replies land at 73.7%, the 7th percentile for the 100+ complaint peer group.
- #2935
- of 3,843 companies by volume
- 73.7%
- on time (7th pctile)
- Mortgage
- most-complained product
- 11
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Deval LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
73.7% Among the lowest higher than 7% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2012 | 1 |
| 2013 | 6 |
| 2014 | 8 |
| 2015 | 1 |
| 2016 | 1 |
| 2017 | 1 |
| 2019 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Deval LLC
The CFPB Consumer Complaint Database has logged 19 complaints against Deval LLC overall, with 0 of those filed in the trailing 12 months. Reports have come from consumers in 11 states and territories, making this a geographically concentrated complaint footprint. No product draws more complaints than "Mortgage," which sits at the top of the product breakdown. Inside that category, "Loan servicing, payments, escrow account" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Within the Bureau's 15-day response window, Deval LLC posts a 73.7% reply rate on forwarded complaints. That trails the 95% benchmark badly, a red flag given how strongly late or missing responses predict CFPB supervisory attention. The company's response carried a 52.9% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, 0% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Deval LLC have?
19 complaints have been filed against Deval LLC with the CFPB overall - 0 of them in the past year.
Does Deval LLC respond to complaints on time?
CFPB complaints against Deval LLC draw a 73.7% timely-response rate inside the expected window. That falls well short of the 95% benchmark most companies clear.
What product generates the most complaints for Deval LLC?
"Mortgage" draws more CFPB complaints against Deval LLC than any other product - see the full breakdown above.
What is the most common complaint issue with Deval LLC?
The most common issue reported by consumers about Deval LLC is "Loan servicing, payments, escrow account." All complaint issues are listed above with their counts.
How do I file a complaint against Deval LLC?
You can file a complaint against Deval LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Deval LLC?
The CFPB has recorded complaints against Deval LLC from 11 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Deval LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (52.9% here).
Also handles Mortgage
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.