CFPB Consumer Complaint Profile
First Home Mortgage Corporation
Consumers have filed complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 116
- Total complaints
- Mid-range
- 13
- Last 12 months
- 93.1%
- Timely response
- Bottom quartile
- 12
- States affected
The verdict
First Home Mortgage Corporation ranks #1245 of 3,843 financial companies by CFPB complaint volume. On response speed it sits at the 24th percentile among companies with 100+ complaints.
- Mortgage
- most-complained product
- MD
- state with the most complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
First Home Mortgage Corporation vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
93.1% Among the lowest higher than 24% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2012 | 1 |
| 2014 | 1 |
| 2015 | 5 |
| 2016 | 6 |
| 2017 | 5 |
| 2018 | 4 |
| 2019 | 6 |
| 2020 | 5 |
| 2021 | 11 |
| 2022 | 18 |
| 2023 | 25 |
| 2024 | 13 |
| 2025 | 15 |
| 2026year in progress | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for First Home Mortgage Corporation
In the CFPB record, First Home Mortgage Corporation has a geographically concentrated complaint footprint. The single largest complaint category is "Mortgage," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Trouble during payment process," a reasonable starting point for understanding recurring friction.
Timely response is the share of CFPB-forwarded complaints that receive a company reply within the 15-day window the Bureau expects. This company's rate is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. A formal dispute means the consumer contested the company's response after a case was resolved, a rough measure of how often the first resolution missed the mark. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for First Home Mortgage Corporation: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (42.9% here).
Also handles Mortgage
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does First Home Mortgage Corporation have?
116 complaints have been filed against First Home Mortgage Corporation with the CFPB overall - 13 of them in the past year.
Does First Home Mortgage Corporation respond to complaints on time?
First Home Mortgage Corporation's CFPB timely-response rate is 93.1%.
What product generates the most complaints for First Home Mortgage Corporation?
The most complained-about product for First Home Mortgage Corporation is "Mortgage." You can view the full product breakdown on this page.
What is the most common complaint issue with First Home Mortgage Corporation?
The most common issue reported by consumers about First Home Mortgage Corporation is "Trouble during payment process." All complaint issues are listed above with their counts.
How do I file a complaint against First Home Mortgage Corporation?
You can file a complaint against First Home Mortgage Corporation directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about First Home Mortgage Corporation?
The CFPB has recorded complaints against First Home Mortgage Corporation from 12 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.