CFPB Consumer Complaint Profile
Hanna Holdings Inc
Behind the 17 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-05-15
- 17
- Total complaints
- 3
- Last 12 months
- 100%
- Timely response
- 4
- States affected
The verdict
17 CFPB complaints put Hanna Holdings Inc at #3077 out of 3,848 financial companies ranked by complaint volume. Its on-time response rate is 100%, ahead of the 93% median among companies with 100+ complaints.
- #3077
- of 3,848 companies by volume
- 100%
- answered on time
- Mortgage
- most-complained product
- 4
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 1 |
| 2016 | 1 |
| 2017 | 3 |
| 2018 | 1 |
| 2019 | 2 |
| 2020 | 2 |
| 2023 | 2 |
| 2024 | 2 |
| 2025 | 3 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Hanna Holdings Inc
Hanna Holdings Inc carries 17 complaints in the CFPB's database, 3 of them filed within the past 12 months. Consumers spanning 4 states and territories have weighed in, giving this a geographically concentrated footprint. No product draws more complaints than "Mortgage," which sits at the top of the product breakdown. Inside that category, "Applying for a mortgage or refinancing an existing mortgage" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Within the Bureau's 15-day response window, Hanna Holdings Inc answers 100% of forwarded complaints. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. The company's response was formally disputed in 50% of resolved cases, indicating how frequently the initial fix fell short. Of complaints that were resolved, 29.4% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Hanna Holdings Inc have?
Hanna Holdings Inc has 17 total consumer complaints filed with the CFPB, with 3 filed in the last 12 months.
Does Hanna Holdings Inc respond to complaints on time?
Hanna Holdings Inc's CFPB timely-response rate is 100%. This is considered excellent.
What product generates the most complaints for Hanna Holdings Inc?
Among all products tied to Hanna Holdings Inc, "Mortgage" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Hanna Holdings Inc?
Consumers most often cite "Applying for a mortgage or refinancing an existing mortgage" when complaining about Hanna Holdings Inc; the full issue list with counts is above.
How do I file a complaint against Hanna Holdings Inc?
You can file a complaint against Hanna Holdings Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Hanna Holdings Inc?
Hanna Holdings Inc has drawn CFPB complaints from 4 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~17)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.