CFPB Consumer Complaint Profile
Huntington National Bank, the
Behind the 7,786 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-05-15
- 7,786
- Total complaints
- 1,336
- Last 12 months
- 99.9%
- Timely response
- 53
- States affected
The verdict
7,786 CFPB complaints put Huntington National Bank, the at #79 out of 3,848 financial companies ranked by complaint volume. It answers 99.9% of complaints on time - above the 93% median for companies with 100+ complaints.
- #79
- of 3,848 companies by volume
- 99.9%
- answered on time
- Checking or savings …
- most-complained product
- 53
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2012 | 192 |
| 2013 | 231 |
| 2014 | 238 |
| 2015 | 274 |
| 2016 | 316 |
| 2017 | 473 |
| 2018 | 439 |
| 2019 | 413 |
| 2020 | 403 |
| 2021 | 666 |
| 2022 | 793 |
| 2023 | 858 |
| 2024 | 910 |
| 2025 | 1,242 |
| 2026 | 338 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Huntington National Bank, the
7,786 complaints against Huntington National Bank, the appear in the CFPB record, including 1,336 from the trailing year. The 53 states and territories represented put this footprint in nationwide territory. No product draws more complaints than "Checking or savings account," which sits at the top of the product breakdown. The specific issue named most within that category is "Managing an account," a reasonable starting point for understanding recurring friction.
Huntington National Bank, the's timely response rate stands at 99.9%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. In 20.2% of resolved cases, the consumer formally disputed the company's response - a rough measure of how often the first resolution missed the mark. 30.1% of resolved complaints ended with some monetary or non-monetary relief for the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Huntington National Bank, the have?
7,786 complaints have been filed against Huntington National Bank, the with the CFPB overall - 1,336 of them in the past year.
Does Huntington National Bank, the respond to complaints on time?
Huntington National Bank, the has a 99.9% timely response rate to CFPB complaints. That is a strong response record by CFPB standards.
What product generates the most complaints for Huntington National Bank, the?
Among all products tied to Huntington National Bank, the, "Checking or savings account" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Huntington National Bank, the?
The most common issue reported by consumers about Huntington National Bank, the is "Managing an account." All complaint issues are listed above with their counts.
How do I file a complaint against Huntington National Bank, the?
You can file a complaint against Huntington National Bank, the directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Huntington National Bank, the?
Huntington National Bank, the has drawn CFPB complaints from 53 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~7,786)
Also handles Checking or savings account
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.