CFPB Consumer Complaint Profile
InterLinc Mortgage Services, LLC
Consumers have filed 24 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 24
- Total complaints
- Mid-range
- 3
- Last 12 months
- 100%
- Timely response
- Top decile
- 8
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, InterLinc Mortgage Services, LLC sits at #2628, with 24 complaints logged. Its on-time response rate is 100%, the 86th percentile among companies with 100+ complaints.
- #2628
- of 3,843 companies by volume
- 100%
- on time (86th pctile)
- Mortgage
- most-complained product
- 8
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
InterLinc Mortgage Services, LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
100% Top 14% higher than 86% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2012 | 2 |
| 2014 | 1 |
| 2015 | 3 |
| 2017 | 2 |
| 2018 | 2 |
| 2019 | 2 |
| 2021 | 6 |
| 2022 | 2 |
| 2023 | 1 |
| 2026year in progress | 3 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for InterLinc Mortgage Services, LLC
24 complaints against InterLinc Mortgage Services, LLC appear in the CFPB record, including 3 from the trailing year. The 8 states and territories represented put this footprint in geographically concentrated territory. No product draws more complaints than "Mortgage," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Applying for a mortgage or refinancing an existing mortgage" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Within the Bureau's 15-day response window, InterLinc Mortgage Services, LLC posts a 100% reply rate on forwarded complaints. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Resolved cases drew a formal consumer-dispute rate of 50% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, the consumer-relief closure rate is 16.7%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does InterLinc Mortgage Services, LLC have?
The CFPB has logged 24 complaints against InterLinc Mortgage Services, LLC to date, of which 3 came in over the last 12 months.
Does InterLinc Mortgage Services, LLC respond to complaints on time?
InterLinc Mortgage Services, LLC's CFPB timely-response rate is 100%. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for InterLinc Mortgage Services, LLC?
"Mortgage" draws more CFPB complaints against InterLinc Mortgage Services, LLC than any other product - see the full breakdown above.
What is the most common complaint issue with InterLinc Mortgage Services, LLC?
"Applying for a mortgage or refinancing an existing mortgage" is the single most frequently cited issue in complaints against InterLinc Mortgage Services, LLC - see all issues and counts above.
How do I file a complaint against InterLinc Mortgage Services, LLC?
You can file a complaint against InterLinc Mortgage Services, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about InterLinc Mortgage Services, LLC?
Consumers in 8 states and territories have filed complaints about InterLinc Mortgage Services, LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for InterLinc Mortgage Services, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (50% here).
Also handles Mortgage
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does InterLinc Mortgage Services, LLC have?
The CFPB has logged 24 complaints against InterLinc Mortgage Services, LLC to date, of which 3 came in over the last 12 months.
Does InterLinc Mortgage Services, LLC respond to complaints on time?
InterLinc Mortgage Services, LLC's CFPB timely-response rate is 100%. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for InterLinc Mortgage Services, LLC?
"Mortgage" draws more CFPB complaints against InterLinc Mortgage Services, LLC than any other product - see the full breakdown above.
What is the most common complaint issue with InterLinc Mortgage Services, LLC?
"Applying for a mortgage or refinancing an existing mortgage" is the single most frequently cited issue in complaints against InterLinc Mortgage Services, LLC - see all issues and counts above.
How do I file a complaint against InterLinc Mortgage Services, LLC?
You can file a complaint against InterLinc Mortgage Services, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about InterLinc Mortgage Services, LLC?
Consumers in 8 states and territories have filed complaints about InterLinc Mortgage Services, LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.