CFPB Consumer Complaint Profile
Lennar Financial Services, LLC
Consumers have filed 252 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 252
- Total complaints
- Above average
- 55
- Last 12 months
- 98.8%
- Timely response
- Above median
- 27
- States affected
The verdict
252 CFPB complaints put Lennar Financial Services, LLC at #784 out of 3,843 financial companies ranked by complaint volume. On-time replies land at 98.8%, the 58th percentile for the 100+ complaint peer group.
- #784
- of 3,843 companies by volume
- 98.8%
- on time (58th pctile)
- Mortgage
- most-complained product
- 27
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Lennar Financial Services, LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
98.8% Higher than most higher than 58% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 41 in 2024 to 52 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2015 | 4 |
| 2016 | 2 |
| 2017 | 2 |
| 2018 | 1 |
| 2020 | 30 |
| 2021 | 25 |
| 2022 | 36 |
| 2023 | 43 |
| 2024 | 41 |
| 2025 | 52 |
| 2026year in progress | 16 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Lennar Financial Services, LLC
The CFPB Consumer Complaint Database has logged 252 complaints against Lennar Financial Services, LLC overall, with 55 of those filed in the trailing 12 months. Reports have come from consumers in 27 states and territories, making this a multi-regional complaint footprint. No product draws more complaints than "Mortgage," which sits at the top of the product breakdown. Inside that category, "Applying for a mortgage or refinancing an existing mortgage" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Lennar Financial Services, LLC's timely response rate stands at 98.8%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. The company's response carried a 25% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, the consumer-relief closure rate is 2.4%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Lennar Financial Services, LLC have?
Lennar Financial Services, LLC has 252 total consumer complaints filed with the CFPB, with 55 filed in the last 12 months.
Does Lennar Financial Services, LLC respond to complaints on time?
Lennar Financial Services, LLC's CFPB timely-response rate is 98.8%. That is a strong response record by CFPB standards.
What product generates the most complaints for Lennar Financial Services, LLC?
Among all products tied to Lennar Financial Services, LLC, "Mortgage" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Lennar Financial Services, LLC?
Consumers most often cite "Applying for a mortgage or refinancing an existing mortgage" when complaining about Lennar Financial Services, LLC; the full issue list with counts is above.
How do I file a complaint against Lennar Financial Services, LLC?
You can file a complaint against Lennar Financial Services, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Lennar Financial Services, LLC?
Consumers in 27 states and territories have filed complaints about Lennar Financial Services, LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Lennar Financial Services, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (25% here).
Also handles Mortgage
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Lennar Financial Services, LLC have?
Lennar Financial Services, LLC has 252 total consumer complaints filed with the CFPB, with 55 filed in the last 12 months.
Does Lennar Financial Services, LLC respond to complaints on time?
Lennar Financial Services, LLC's CFPB timely-response rate is 98.8%. That is a strong response record by CFPB standards.
What product generates the most complaints for Lennar Financial Services, LLC?
Among all products tied to Lennar Financial Services, LLC, "Mortgage" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Lennar Financial Services, LLC?
Consumers most often cite "Applying for a mortgage or refinancing an existing mortgage" when complaining about Lennar Financial Services, LLC; the full issue list with counts is above.
How do I file a complaint against Lennar Financial Services, LLC?
You can file a complaint against Lennar Financial Services, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Lennar Financial Services, LLC?
Consumers in 27 states and territories have filed complaints about Lennar Financial Services, LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.