CFPB Consumer Complaint Profile
Madison Management Services, LLC
48 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 48
- Total complaints
- Mid-range
- 7
- Last 12 months
- 93.8%
- Timely response
- Below median
- 23
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Madison Management Services, LLC sits at #1877, with 48 complaints logged. Its on-time response rate is 93.8%, the 26th percentile among companies with 100+ complaints.
- #1877
- of 3,843 companies by volume
- 93.8%
- on time (26th pctile)
- Mortgage
- most-complained product
- 23
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Madison Management Services, LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
93.8% Around the middle higher than 26% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2015 | 4 |
| 2016 | 3 |
| 2017 | 3 |
| 2018 | 6 |
| 2019 | 6 |
| 2020 | 2 |
| 2021 | 1 |
| 2022 | 2 |
| 2023 | 4 |
| 2024 | 9 |
| 2025 | 7 |
| 2026year in progress | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Madison Management Services, LLC
48 complaints against Madison Management Services, LLC appear in the CFPB record, including 7 from the trailing year. The 23 states and territories represented put this footprint in multi-regional territory. "Mortgage" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Trouble during payment process" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Madison Management Services, LLC's timely response rate stands at 93.8%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. The company's response carried a 50% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, the consumer-relief closure rate is 2.1%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Madison Management Services, LLC have?
Madison Management Services, LLC has 48 total consumer complaints filed with the CFPB, with 7 filed in the last 12 months.
Does Madison Management Services, LLC respond to complaints on time?
Madison Management Services, LLC has a 93.8% timely response rate to CFPB complaints.
What product generates the most complaints for Madison Management Services, LLC?
Among all products tied to Madison Management Services, LLC, "Mortgage" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Madison Management Services, LLC?
"Trouble during payment process" is the single most frequently cited issue in complaints against Madison Management Services, LLC - see all issues and counts above.
How do I file a complaint against Madison Management Services, LLC?
You can file a complaint against Madison Management Services, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Madison Management Services, LLC?
The CFPB has recorded complaints against Madison Management Services, LLC from 23 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Madison Management Services, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (50% here).
Also handles Mortgage
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Madison Management Services, LLC have?
Madison Management Services, LLC has 48 total consumer complaints filed with the CFPB, with 7 filed in the last 12 months.
Does Madison Management Services, LLC respond to complaints on time?
Madison Management Services, LLC has a 93.8% timely response rate to CFPB complaints.
What product generates the most complaints for Madison Management Services, LLC?
Among all products tied to Madison Management Services, LLC, "Mortgage" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Madison Management Services, LLC?
"Trouble during payment process" is the single most frequently cited issue in complaints against Madison Management Services, LLC - see all issues and counts above.
How do I file a complaint against Madison Management Services, LLC?
You can file a complaint against Madison Management Services, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Madison Management Services, LLC?
The CFPB has recorded complaints against Madison Management Services, LLC from 23 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.