CFPB Consumer Complaint Profile
Mclean Mortgage Corporation
What 24 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 24
- Total complaints
- Mid-range
- 1
- Last 12 months
- 91.7%
- Timely response
- Bottom quartile
- 7
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Mclean Mortgage Corporation has accumulated 24 complaints, placing it #2628 by volume. Its on-time response rate is 91.7%, the 21st percentile among companies with 100+ complaints.
- #2628
- of 3,843 companies by volume
- 91.7%
- on time (21st pctile)
- Mortgage
- most-complained product
- 7
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Mclean Mortgage Corporation vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
91.7% Among the lowest higher than 21% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2015 | 3 |
| 2016 | 3 |
| 2017 | 1 |
| 2018 | 2 |
| 2020 | 2 |
| 2021 | 2 |
| 2022 | 7 |
| 2023 | 1 |
| 2024 | 1 |
| 2025 | 2 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Mclean Mortgage Corporation
The CFPB Consumer Complaint Database has logged 24 complaints against Mclean Mortgage Corporation overall, with 1 of those filed in the trailing 12 months. Reports have come from consumers in 7 states and territories, making this a geographically concentrated complaint footprint. The single largest complaint category is "Mortgage," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Closing on a mortgage," a reasonable starting point for understanding recurring friction.
Within the Bureau's 15-day response window, Mclean Mortgage Corporation posts a 91.7% reply rate on forwarded complaints. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. Consumers formally disputed the company's response at a 42.9% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 4.2% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Mclean Mortgage Corporation have?
24 complaints have been filed against Mclean Mortgage Corporation with the CFPB overall - 1 of them in the past year.
Does Mclean Mortgage Corporation respond to complaints on time?
Mclean Mortgage Corporation has a 91.7% timely response rate to CFPB complaints.
What product generates the most complaints for Mclean Mortgage Corporation?
The most complained-about product for Mclean Mortgage Corporation is "Mortgage." You can view the full product breakdown on this page.
What is the most common complaint issue with Mclean Mortgage Corporation?
Consumers most often cite "Closing on a mortgage" when complaining about Mclean Mortgage Corporation; the full issue list with counts is above.
How do I file a complaint against Mclean Mortgage Corporation?
You can file a complaint against Mclean Mortgage Corporation directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Mclean Mortgage Corporation?
The CFPB has recorded complaints against Mclean Mortgage Corporation from 7 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Mclean Mortgage Corporation: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (42.9% here).
Also handles Mortgage
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Mclean Mortgage Corporation have?
24 complaints have been filed against Mclean Mortgage Corporation with the CFPB overall - 1 of them in the past year.
Does Mclean Mortgage Corporation respond to complaints on time?
Mclean Mortgage Corporation has a 91.7% timely response rate to CFPB complaints.
What product generates the most complaints for Mclean Mortgage Corporation?
The most complained-about product for Mclean Mortgage Corporation is "Mortgage." You can view the full product breakdown on this page.
What is the most common complaint issue with Mclean Mortgage Corporation?
Consumers most often cite "Closing on a mortgage" when complaining about Mclean Mortgage Corporation; the full issue list with counts is above.
How do I file a complaint against Mclean Mortgage Corporation?
You can file a complaint against Mclean Mortgage Corporation directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Mclean Mortgage Corporation?
The CFPB has recorded complaints against Mclean Mortgage Corporation from 7 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.