CFPB Consumer Complaint Profile

MidAmerica Mortgage Inc

Behind the 209 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.

Data updated 2026-08-14

209
Total complaints
Above average
0
Last 12 months
92.3%
Timely response
Bottom quartile
39
States affected

Subscribe to this company's annual complaint changes (RSS)

The verdict

Out of 3,843 financial companies in the CFPB database, MidAmerica Mortgage Inc has accumulated 209 complaints, placing it #901 by volume. On-time replies land at 92.3%, the 22nd percentile for the 100+ complaint peer group.

#901
of 3,843 companies by volume
92.3%
on time (22nd pctile)
Mortgage
most-complained product
39
states with complaints
D
PlainCredit Trust Score
43/100
MidAmerica Mortgage Inc · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response D 92.3%
Share of complaints answered within the CFPB response window
Dispute Rate F 25.0%
Share of responses the consumer disputed (lower is better)
Relief Rate C 3.3%
Share of complaints closed with monetary or non-monetary relief

MidAmerica Mortgage Inc vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

92.3% Among the lowest higher than 22% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

What changed

CFPB Consumer Complaint Database 2021 to 2022 complete years

  • Annual CFPB complaint volume moved from 58 in 2021 to 25 in 2022 (2021 → 2022).

See the full year-over-year release diff

MidAmerica Mortgage Inc timely response rate 92.3%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Mortgage - FHA mortgage 70
Mortgage - VA mortgage 56
Mortgage - Conventional home mortgage 41
Mortgage - Other type of mortgage 19
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 10
Mortgage - Conventional fixed mortgage 9
Mortgage - Other mortgage 3
Debt collection - Mortgage debt 1

Top Issues

1.Trouble during payment process 113
2.Struggling to pay mortgage 41
3.Incorrect information on your report 13
4.Applying for a mortgage or refinancing an existing mortgage 11
5.Closing on a mortgage 6
6.Application, originator, mortgage broker 6
7.Problem with a credit reporting company's investigation into an existing problem 5
8.Loan servicing, payments, escrow account 4
9.Credit decision / Underwriting 4
10.Improper use of your report 2

Complaints by Year

Year Complaints
2012 2
2013 6
2014 2
2016 5
2017 6
2018 21
2019 21
2020 63
2021 58
2022 25

Complaints by State (Top 15)

Texas 57
Georgia 12
California 12
Ohio 10
Florida 9
Louisiana 8
Colorado 8
Arizona 8
Oklahoma 7
North Carolina 7
Tennessee 6
Oregon 6
Maryland 5
Kentucky 4
Indiana 4

Company Responses

Closed with explanation 200
Closed with monetary relief 5
Closed with non-monetary relief 2
Closed 1
Untimely response 1

What the CFPB Complaint Record Shows for MidAmerica Mortgage Inc

209 complaints against MidAmerica Mortgage Inc appear in the CFPB record, including 0 from the trailing year. The 39 states and territories represented put this footprint in multi-regional territory. The single largest complaint category is "Mortgage," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Trouble during payment process" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

CFPB-forwarded complaints against MidAmerica Mortgage Inc draw a 92.3% reply rate inside the Bureau's 15-day window. That is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. The company's response carried a 25% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 3.3% rate.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does MidAmerica Mortgage Inc have?

The CFPB has logged 209 complaints against MidAmerica Mortgage Inc to date, of which 0 came in over the last 12 months.

Does MidAmerica Mortgage Inc respond to complaints on time?

CFPB complaints against MidAmerica Mortgage Inc draw a 92.3% timely-response rate inside the expected window.

What product generates the most complaints for MidAmerica Mortgage Inc?

"Mortgage" draws more CFPB complaints against MidAmerica Mortgage Inc than any other product - see the full breakdown above.

What is the most common complaint issue with MidAmerica Mortgage Inc?

The most common issue reported by consumers about MidAmerica Mortgage Inc is "Trouble during payment process." All complaint issues are listed above with their counts.

How do I file a complaint against MidAmerica Mortgage Inc?

You can file a complaint against MidAmerica Mortgage Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about MidAmerica Mortgage Inc?

The CFPB has recorded complaints against MidAmerica Mortgage Inc from 39 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for MidAmerica Mortgage Inc: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Frequently Asked Questions

How many CFPB complaints does MidAmerica Mortgage Inc have?

The CFPB has logged 209 complaints against MidAmerica Mortgage Inc to date, of which 0 came in over the last 12 months.

Does MidAmerica Mortgage Inc respond to complaints on time?

CFPB complaints against MidAmerica Mortgage Inc draw a 92.3% timely-response rate inside the expected window.

What product generates the most complaints for MidAmerica Mortgage Inc?

"Mortgage" draws more CFPB complaints against MidAmerica Mortgage Inc than any other product - see the full breakdown above.

What is the most common complaint issue with MidAmerica Mortgage Inc?

The most common issue reported by consumers about MidAmerica Mortgage Inc is "Trouble during payment process." All complaint issues are listed above with their counts.

How do I file a complaint against MidAmerica Mortgage Inc?

You can file a complaint against MidAmerica Mortgage Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about MidAmerica Mortgage Inc?

The CFPB has recorded complaints against MidAmerica Mortgage Inc from 39 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

MidAmerica Mortgage Inc's complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.