CFPB Consumer Complaint Profile
Oceanside Mortgage Company
53 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 53
- Total complaints
- Mid-range
- 0
- Last 12 months
- 83%
- Timely response
- Bottom quartile
- 20
- States affected
The verdict
Oceanside Mortgage Company ranks #1775 of 3,843 financial companies by CFPB complaint volume, with 53 complaints on record. Its on-time response rate is 83%, the 11th percentile among companies with 100+ complaints.
- #1775
- of 3,843 companies by volume
- 83%
- on time (11th pctile)
- Mortgage
- most-complained product
- 20
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Oceanside Mortgage Company vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
83% Among the lowest higher than 11% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2015 | 2 |
| 2016 | 3 |
| 2017 | 3 |
| 2018 | 6 |
| 2019 | 8 |
| 2020 | 5 |
| 2021 | 11 |
| 2022 | 10 |
| 2023 | 3 |
| 2024 | 2 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Oceanside Mortgage Company
Oceanside Mortgage Company carries 53 complaints in the CFPB's database, 0 of them filed within the past 12 months. Consumers spanning 20 states and territories have weighed in, giving this a multi-regional footprint. No product draws more complaints than "Mortgage," which sits at the top of the product breakdown. Inside that category, "Trouble during payment process" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
CFPB-forwarded complaints against Oceanside Mortgage Company draw a 83% reply rate inside the Bureau's 15-day window. That is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. Resolved cases drew a formal consumer-dispute rate of 50% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, 9.4% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Oceanside Mortgage Company have?
53 complaints have been filed against Oceanside Mortgage Company with the CFPB overall - 0 of them in the past year.
Does Oceanside Mortgage Company respond to complaints on time?
Oceanside Mortgage Company's CFPB timely-response rate is 83%.
What product generates the most complaints for Oceanside Mortgage Company?
"Mortgage" draws more CFPB complaints against Oceanside Mortgage Company than any other product - see the full breakdown above.
What is the most common complaint issue with Oceanside Mortgage Company?
"Trouble during payment process" is the single most frequently cited issue in complaints against Oceanside Mortgage Company - see all issues and counts above.
How do I file a complaint against Oceanside Mortgage Company?
You can file a complaint against Oceanside Mortgage Company directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Oceanside Mortgage Company?
Consumers in 20 states and territories have filed complaints about Oceanside Mortgage Company with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Oceanside Mortgage Company: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (50% here).
Also handles Mortgage
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Oceanside Mortgage Company have?
53 complaints have been filed against Oceanside Mortgage Company with the CFPB overall - 0 of them in the past year.
Does Oceanside Mortgage Company respond to complaints on time?
Oceanside Mortgage Company's CFPB timely-response rate is 83%.
What product generates the most complaints for Oceanside Mortgage Company?
"Mortgage" draws more CFPB complaints against Oceanside Mortgage Company than any other product - see the full breakdown above.
What is the most common complaint issue with Oceanside Mortgage Company?
"Trouble during payment process" is the single most frequently cited issue in complaints against Oceanside Mortgage Company - see all issues and counts above.
How do I file a complaint against Oceanside Mortgage Company?
You can file a complaint against Oceanside Mortgage Company directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Oceanside Mortgage Company?
Consumers in 20 states and territories have filed complaints about Oceanside Mortgage Company with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.