CFPB Consumer Complaint Profile

Ovm Financial, Inc

What 10 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

10
Total complaints
1
Last 12 months
80%
Timely response
4
States affected

The verdict

Ovm Financial, Inc ranks #3720 of 3,848 financial companies by CFPB complaint volume, with 10 complaints on record. It answers 80% of complaints on time — below the 93% median for companies with 100+ complaints.

#3720
of 3,848 companies by volume
80%
answered on time
Mortgage
most-complained product
4
states with complaints
Ovm Financial, Inc timely response rate 80.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Complaints by Product

Mortgage — Conventional home mortgage 4
Mortgage — VA mortgage 2
Mortgage — FHA mortgage 2
Mortgage — Other mortgage 1
Mortgage — Other type of mortgage 1

Top Issues

1.Applying for a mortgage or refinancing an existing mortgage 4
2.Trouble during payment process 3
3.Closing on a mortgage 1
4.Settlement process and costs 1
5.Application, originator, mortgage broker 1

Complaints by Year

Year Complaints
2015 2
2017 1
2018 1
2020 1
2021 3
2024 1
2025 1

Complaints by State (Top 15)

Virginia 6
Mississippi 2
Arkansas 1
South Carolina 1

Company Responses

Closed with explanation 7
Untimely response 2
Closed 1

What the CFPB Complaint Record Shows for Ovm Financial, Inc

The CFPB Consumer Complaint Database has logged 10 complaints against Ovm Financial, Inc overall, with 1 of those filed in the trailing 12 months. Reports have come from consumers in 4 states and territories, making this a geographically concentrated complaint footprint. The single largest complaint category is "Mortgage," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Applying for a mortgage or refinancing an existing mortgage" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Ovm Financial, Inc's timely response rate stands at 80%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. Consumers formally disputed the company's response in 100% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Of complaints that were resolved, 0% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Ovm Financial, Inc have?

Ovm Financial, Inc has 10 total consumer complaints filed with the CFPB, with 1 filed in the last 12 months.

Does Ovm Financial, Inc respond to complaints on time?

Ovm Financial, Inc has a 80% timely response rate to CFPB complaints.

What product generates the most complaints for Ovm Financial, Inc?

The most complained-about product for Ovm Financial, Inc is "Mortgage." You can view the full product breakdown on this page.

What is the most common complaint issue with Ovm Financial, Inc?

The most common issue reported by consumers about Ovm Financial, Inc is "Applying for a mortgage or refinancing an existing mortgage." All complaint issues are listed above with their counts.

How do I file a complaint against Ovm Financial, Inc?

You can file a complaint against Ovm Financial, Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Ovm Financial, Inc?

Consumers in 4 states and territories have filed complaints about Ovm Financial, Inc with the CFPB.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

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