CFPB Consumer Complaint Profile
Podium Mortgage Capital LLC
What 29 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 29
- Total complaints
- Mid-range
- 0
- Last 12 months
- 75.9%
- Timely response
- Bottom decile
- 8
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Podium Mortgage Capital LLC has accumulated 29 complaints, placing it #2382 by volume. On-time replies land at 75.9%, the 7th percentile for the 100+ complaint peer group.
- #2382
- of 3,843 companies by volume
- 75.9%
- on time (7th pctile)
- Mortgage
- most-complained product
- 8
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Podium Mortgage Capital LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
75.9% Among the lowest higher than 7% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2012 | 1 |
| 2013 | 3 |
| 2014 | 4 |
| 2015 | 10 |
| 2016 | 6 |
| 2018 | 1 |
| 2019 | 3 |
| 2021 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Podium Mortgage Capital LLC
Podium Mortgage Capital LLC carries 29 complaints in the CFPB's database, 0 of them filed within the past 12 months. Consumers spanning 8 states and territories have weighed in, giving this a geographically concentrated footprint. The single largest complaint category is "Mortgage," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Application, originator, mortgage broker," a reasonable starting point for understanding recurring friction.
Podium Mortgage Capital LLC's timely response rate stands at 75.9%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is far under the 95% benchmark - a material red flag, since late or missing responses are among the strongest predictors of CFPB supervisory interest. Resolved cases drew a formal consumer-dispute rate of 25% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, the consumer-relief closure rate is 3.4%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Podium Mortgage Capital LLC have?
The CFPB has logged 29 complaints against Podium Mortgage Capital LLC to date, of which 0 came in over the last 12 months.
Does Podium Mortgage Capital LLC respond to complaints on time?
Podium Mortgage Capital LLC's CFPB timely-response rate is 75.9%. That falls well short of the 95% benchmark most companies clear.
What product generates the most complaints for Podium Mortgage Capital LLC?
"Mortgage" draws more CFPB complaints against Podium Mortgage Capital LLC than any other product - see the full breakdown above.
What is the most common complaint issue with Podium Mortgage Capital LLC?
"Application, originator, mortgage broker" is the single most frequently cited issue in complaints against Podium Mortgage Capital LLC - see all issues and counts above.
How do I file a complaint against Podium Mortgage Capital LLC?
You can file a complaint against Podium Mortgage Capital LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Podium Mortgage Capital LLC?
The CFPB has recorded complaints against Podium Mortgage Capital LLC from 8 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Podium Mortgage Capital LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (25% here).
Also handles Mortgage
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Podium Mortgage Capital LLC have?
The CFPB has logged 29 complaints against Podium Mortgage Capital LLC to date, of which 0 came in over the last 12 months.
Does Podium Mortgage Capital LLC respond to complaints on time?
Podium Mortgage Capital LLC's CFPB timely-response rate is 75.9%. That falls well short of the 95% benchmark most companies clear.
What product generates the most complaints for Podium Mortgage Capital LLC?
"Mortgage" draws more CFPB complaints against Podium Mortgage Capital LLC than any other product - see the full breakdown above.
What is the most common complaint issue with Podium Mortgage Capital LLC?
"Application, originator, mortgage broker" is the single most frequently cited issue in complaints against Podium Mortgage Capital LLC - see all issues and counts above.
How do I file a complaint against Podium Mortgage Capital LLC?
You can file a complaint against Podium Mortgage Capital LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Podium Mortgage Capital LLC?
The CFPB has recorded complaints against Podium Mortgage Capital LLC from 8 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.