CFPB Consumer Complaint Profile

Raymond James Bank

Behind the 22 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.

Data updated 2026-08-14

22
Total complaints
Mid-range
0
Last 12 months
95.5%
Timely response
Below median
14
States affected

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The verdict

Raymond James Bank ranks #2732 of 3,843 financial companies by CFPB complaint volume, with 22 complaints on record. On-time replies land at 95.5%, the 31st percentile for the 100+ complaint peer group.

#2732
of 3,843 companies by volume
95.5%
on time (31st pctile)
Mortgage
most-complained product
14
states with complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

C-
PlainCredit Trust Score
52/100
Raymond James Bank · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response C- 95.5%
Share of complaints answered within the CFPB response window
Dispute Rate F 60.0%
Share of responses the consumer disputed (lower is better)
Relief Rate A+ 40.9%
Share of complaints closed with monetary or non-monetary relief

Raymond James Bank vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

95.5% Around the middle higher than 31% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Raymond James Bank timely response rate 95.5%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Mortgage - Conventional home mortgage 14
Bank account or service - Other bank product/service 2
Mortgage - Other type of mortgage 1
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 1
Mortgage - Conventional fixed mortgage 1
Money transfer, virtual currency, or money service - Domestic (US) money transfer 1
Mortgage - Conventional adjustable mortgage (ARM) 1
Mortgage - Other mortgage 1

Top Issues

1.Trouble during payment process 8
2.Applying for a mortgage or refinancing an existing mortgage 4
3.Struggling to pay mortgage 2
4.Loan modification,collection,foreclosure 2
5.Problems caused by my funds being low 1
6.Incorrect information on your report 1
7.Account opening, closing, or management 1
8.Closing on a mortgage 1
9.Fraud or scam 1
10.Loan servicing, payments, escrow account 1

Complaints by Year

Year Complaints
2015 2
2016 2
2017 2
2018 1
2020 1
2021 5
2022 2
2023 4
2024 3

Complaints by State (Top 15)

California 5
Connecticut 2
Florida 2
New York 2
Michigan 1
Texas 1
Oregon 1
Missouri 1
New Jersey 1
Washington 1
Nevada 1
Pennsylvania 1
Ohio 1
Arizona 1

Company Responses

Closed with explanation 12
Closed with non-monetary relief 5
Closed with monetary relief 4
Closed 1

What the CFPB Complaint Record Shows for Raymond James Bank

Raymond James Bank carries 22 complaints in the CFPB's database, 0 of them filed within the past 12 months. Consumers spanning 14 states and territories have weighed in, giving this a geographically concentrated footprint. "Mortgage" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Trouble during payment process" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.

Raymond James Bank's timely response rate stands at 95.5%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is at or above benchmark levels, a sign the company handles intake and escalation well. Consumers formally disputed the company's response at a 60% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, the consumer-relief closure rate is 40.9%.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Raymond James Bank have?

Raymond James Bank has 22 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.

Does Raymond James Bank respond to complaints on time?

CFPB complaints against Raymond James Bank draw a 95.5% timely-response rate inside the expected window. This is considered excellent.

What product generates the most complaints for Raymond James Bank?

The most complained-about product for Raymond James Bank is "Mortgage." You can view the full product breakdown on this page.

What is the most common complaint issue with Raymond James Bank?

The most common issue reported by consumers about Raymond James Bank is "Trouble during payment process." All complaint issues are listed above with their counts.

How do I file a complaint against Raymond James Bank?

You can file a complaint against Raymond James Bank directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Raymond James Bank?

Raymond James Bank has drawn CFPB complaints from 14 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Raymond James Bank: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Frequently Asked Questions

How many CFPB complaints does Raymond James Bank have?

Raymond James Bank has 22 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.

Does Raymond James Bank respond to complaints on time?

CFPB complaints against Raymond James Bank draw a 95.5% timely-response rate inside the expected window. This is considered excellent.

What product generates the most complaints for Raymond James Bank?

The most complained-about product for Raymond James Bank is "Mortgage." You can view the full product breakdown on this page.

What is the most common complaint issue with Raymond James Bank?

The most common issue reported by consumers about Raymond James Bank is "Trouble during payment process." All complaint issues are listed above with their counts.

How do I file a complaint against Raymond James Bank?

You can file a complaint against Raymond James Bank directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Raymond James Bank?

Raymond James Bank has drawn CFPB complaints from 14 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

Raymond James Bank's complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.