CFPB Consumer Complaint Profile

RMK Financial Corp

Consumers have filed complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-08-14

16
Total complaints
Below average
0
Last 12 months
50%
Timely response
Bottom decile
8
States affected

The verdict

By CFPB complaint volume, RMK Financial Corp is #3154 out of 3,843 financial companies. For answering complaints on time it stands at the 3rd percentile in the 100+ complaint peer group.

Mortgage
most-complained product
CA
state with the most complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

D
PlainCredit Trust Score
49/100
RMK Financial Corp · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 50.0%
Share of complaints answered within the CFPB response window
Dispute Rate B- 8.3%
Share of responses the consumer disputed (lower is better)
Relief Rate B+ 12.5%
Share of complaints closed with monetary or non-monetary relief

RMK Financial Corp vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

50% Among the lowest higher than 3% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Reading this profile

Complaints by Product

Mortgage - Conventional fixed mortgage 5
Mortgage - VA mortgage 3
Mortgage - FHA mortgage 3
Mortgage - Conventional home mortgage 2
Mortgage - Other mortgage 2
Mortgage - Other type of mortgage 1

Top Issues

1.Credit decision / Underwriting 4
2.Application, originator, mortgage broker 3
3.Settlement process and costs 3
4.Closing on a mortgage 2
5.Trouble during payment process 2
6.Loan servicing, payments, escrow account 2

Complaints by Year

Year Complaints
2012 1
2013 3
2015 4
2016 4
2017 2
2019 1
2020 1

Complaints by State (Top 15)

California 7
Florida 3
Virginia 1
Texas 1
Nevada 1
Colorado 1
Illinois 1
Tennessee 1

Company Responses

Closed with explanation 13
Closed with monetary relief 2
Closed 1

What the CFPB Complaint Record Shows for RMK Financial Corp

In the CFPB record, RMK Financial Corp has a geographically concentrated complaint footprint. "Mortgage" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Credit decision / Underwriting" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.

Within the Bureau's 15-day response window, the timely-response measure shows how often forwarded complaints get a reply. This company's rate trails the 95% benchmark badly, a red flag given how strongly late or missing responses predict CFPB supervisory attention. A formal dispute means the consumer contested the company's response after a case was resolved, a rough measure of how often the first resolution missed the mark. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for RMK Financial Corp: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Frequently Asked Questions

How many CFPB complaints does RMK Financial Corp have?

16 complaints have been filed against RMK Financial Corp with the CFPB overall - 0 of them in the past year.

Does RMK Financial Corp respond to complaints on time?

RMK Financial Corp's CFPB timely-response rate is 50%. That falls well short of the 95% benchmark most companies clear.

What product generates the most complaints for RMK Financial Corp?

Among all products tied to RMK Financial Corp, "Mortgage" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with RMK Financial Corp?

Consumers most often cite "Credit decision / Underwriting" when complaining about RMK Financial Corp; the full issue list with counts is above.

How do I file a complaint against RMK Financial Corp?

You can file a complaint against RMK Financial Corp directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about RMK Financial Corp?

Consumers in 8 states and territories have filed complaints about RMK Financial Corp with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

RMK Financial Corp's complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.