CFPB Consumer Complaint Profile
RMK Financial Corp
Consumers have filed 16 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 16
- Total complaints
- Below average
- 0
- Last 12 months
- 50%
- Timely response
- Bottom decile
- 8
- States affected
The verdict
16 CFPB complaints put RMK Financial Corp at #3154 out of 3,843 financial companies ranked by complaint volume. On-time replies land at 50%, the 3rd percentile for the 100+ complaint peer group.
- #3154
- of 3,843 companies by volume
- 50%
- on time (3rd pctile)
- Mortgage
- most-complained product
- 8
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
RMK Financial Corp vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
50% Among the lowest higher than 3% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2012 | 1 |
| 2013 | 3 |
| 2015 | 4 |
| 2016 | 4 |
| 2017 | 2 |
| 2019 | 1 |
| 2020 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for RMK Financial Corp
16 complaints against RMK Financial Corp appear in the CFPB record, including 0 from the trailing year. The 8 states and territories represented put this footprint in geographically concentrated territory. "Mortgage" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Credit decision / Underwriting" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Within the Bureau's 15-day response window, RMK Financial Corp posts a 50% reply rate on forwarded complaints. That trails the 95% benchmark badly, a red flag given how strongly late or missing responses predict CFPB supervisory attention. Consumers formally disputed the company's response at a 8.3% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, the consumer-relief closure rate is 12.5%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does RMK Financial Corp have?
16 complaints have been filed against RMK Financial Corp with the CFPB overall - 0 of them in the past year.
Does RMK Financial Corp respond to complaints on time?
RMK Financial Corp's CFPB timely-response rate is 50%. That falls well short of the 95% benchmark most companies clear.
What product generates the most complaints for RMK Financial Corp?
Among all products tied to RMK Financial Corp, "Mortgage" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with RMK Financial Corp?
Consumers most often cite "Credit decision / Underwriting" when complaining about RMK Financial Corp; the full issue list with counts is above.
How do I file a complaint against RMK Financial Corp?
You can file a complaint against RMK Financial Corp directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about RMK Financial Corp?
Consumers in 8 states and territories have filed complaints about RMK Financial Corp with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for RMK Financial Corp: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (8.3% here).
Also handles Mortgage
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does RMK Financial Corp have?
16 complaints have been filed against RMK Financial Corp with the CFPB overall - 0 of them in the past year.
Does RMK Financial Corp respond to complaints on time?
RMK Financial Corp's CFPB timely-response rate is 50%. That falls well short of the 95% benchmark most companies clear.
What product generates the most complaints for RMK Financial Corp?
Among all products tied to RMK Financial Corp, "Mortgage" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with RMK Financial Corp?
Consumers most often cite "Credit decision / Underwriting" when complaining about RMK Financial Corp; the full issue list with counts is above.
How do I file a complaint against RMK Financial Corp?
You can file a complaint against RMK Financial Corp directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about RMK Financial Corp?
Consumers in 8 states and territories have filed complaints about RMK Financial Corp with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.