CFPB Consumer Complaint Profile
Statebridge Company
Consumers have filed 807 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 807
- Total complaints
- Among the highest
- 25
- Last 12 months
- 87.7%
- Timely response
- Bottom quartile
- 43
- States affected
The verdict
Statebridge Company ranks #378 of 3,843 financial companies by CFPB complaint volume, with 807 complaints on record. On-time replies land at 87.7%, the 15th percentile for the 100+ complaint peer group.
- #378
- of 3,843 companies by volume
- 87.7%
- on time (15th pctile)
- Mortgage
- most-complained product
- 43
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Statebridge Company vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
87.7% Among the lowest higher than 15% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 42 in 2024 to 27 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2012 | 34 |
| 2013 | 33 |
| 2014 | 58 |
| 2015 | 77 |
| 2016 | 94 |
| 2017 | 77 |
| 2018 | 74 |
| 2019 | 66 |
| 2020 | 59 |
| 2021 | 78 |
| 2022 | 44 |
| 2023 | 36 |
| 2024 | 42 |
| 2025 | 27 |
| 2026year in progress | 8 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Statebridge Company
Statebridge Company carries 807 complaints in the CFPB's database, 25 of them filed within the past 12 months. Consumers spanning 43 states and territories have weighed in, giving this a nationwide footprint. "Mortgage" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Trouble during payment process," a reasonable starting point for understanding recurring friction.
CFPB-forwarded complaints against Statebridge Company draw a 87.7% reply rate inside the Bureau's 15-day window. That is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. The company's response carried a 20.5% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Statebridge Company have?
807 complaints have been filed against Statebridge Company with the CFPB overall - 25 of them in the past year.
Does Statebridge Company respond to complaints on time?
Statebridge Company has a 87.7% timely response rate to CFPB complaints.
What product generates the most complaints for Statebridge Company?
The most complained-about product for Statebridge Company is "Mortgage." You can view the full product breakdown on this page.
What is the most common complaint issue with Statebridge Company?
The most common issue reported by consumers about Statebridge Company is "Trouble during payment process." All complaint issues are listed above with their counts.
How do I file a complaint against Statebridge Company?
You can file a complaint against Statebridge Company directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Statebridge Company?
Statebridge Company has drawn CFPB complaints from 43 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Statebridge Company: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (20.5% here).
Also handles Mortgage
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Statebridge Company have?
807 complaints have been filed against Statebridge Company with the CFPB overall - 25 of them in the past year.
Does Statebridge Company respond to complaints on time?
Statebridge Company has a 87.7% timely response rate to CFPB complaints.
What product generates the most complaints for Statebridge Company?
The most complained-about product for Statebridge Company is "Mortgage." You can view the full product breakdown on this page.
What is the most common complaint issue with Statebridge Company?
The most common issue reported by consumers about Statebridge Company is "Trouble during payment process." All complaint issues are listed above with their counts.
How do I file a complaint against Statebridge Company?
You can file a complaint against Statebridge Company directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Statebridge Company?
Statebridge Company has drawn CFPB complaints from 43 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.