CFPB Consumer Complaint Profile

Taylor Morrison Home Funding, Inc.

55 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.

Data updated 2026-08-14

55
Total complaints
Mid-range
10
Last 12 months
100%
Timely response
Top decile
11
States affected

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The verdict

Out of 3,843 financial companies in the CFPB database, Taylor Morrison Home Funding, Inc. has accumulated 55 complaints, placing it #1743 by volume. On-time replies land at 100%, the 86th percentile for the 100+ complaint peer group.

#1743
of 3,843 companies by volume
100%
on time (86th pctile)
Mortgage
most-complained product
11
states with complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

C
PlainCredit Trust Score
57/100
Taylor Morrison Home Funding, Inc. · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response A+ 100.0%
Share of complaints answered within the CFPB response window
Dispute Rate F 44.4%
Share of responses the consumer disputed (lower is better)
Relief Rate B- 7.3%
Share of complaints closed with monetary or non-monetary relief

Taylor Morrison Home Funding, Inc. vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

100% Top 14% higher than 86% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Taylor Morrison Home Funding, Inc. timely response rate 100.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Mortgage - Conventional home mortgage 37
Mortgage - FHA mortgage 6
Mortgage - Conventional fixed mortgage 4
Mortgage - Other mortgage 2
Mortgage - VA mortgage 2
Credit reporting or other personal consumer reports - Credit reporting 2
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 1
Mortgage - Other type of mortgage 1

Top Issues

1.Closing on a mortgage 18
2.Applying for a mortgage or refinancing an existing mortgage 14
3.Trouble during payment process 9
4.Application, originator, mortgage broker 5
5.Credit decision / Underwriting 3
6.Improper use of your report 2
7.Struggling to pay mortgage 2
8.Problem with a company's investigation into an existing problem 1
9.Settlement process and costs 1

Complaints by Year

Year Complaints
2012 1
2013 1
2014 2
2016 4
2017 3
2018 4
2019 3
2020 4
2021 5
2022 6
2023 7
2024 4
2025 9
2026year in progress 2

Complaints by State (Top 15)

Florida 16
Texas 11
Arizona 9
California 5
North Carolina 5
Georgia 2
Nevada 1
Colorado 1
New York 1
South Carolina 1
Washington 1

Company Responses

Closed with explanation 51
Closed with non-monetary relief 3
Closed with monetary relief 1

What the CFPB Complaint Record Shows for Taylor Morrison Home Funding, Inc.

55 complaints against Taylor Morrison Home Funding, Inc. appear in the CFPB record, including 10 from the trailing year. The 11 states and territories represented put this footprint in geographically concentrated territory. The single largest complaint category is "Mortgage," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Closing on a mortgage," a reasonable starting point for understanding recurring friction.

CFPB-forwarded complaints against Taylor Morrison Home Funding, Inc. draw a 100% reply rate inside the Bureau's 15-day window. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Resolved cases drew a formal consumer-dispute rate of 44.4% - a rough measure of how often the first resolution missed the mark. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 7.3% rate.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Taylor Morrison Home Funding, Inc. have?

55 complaints have been filed against Taylor Morrison Home Funding, Inc. with the CFPB overall - 10 of them in the past year.

Does Taylor Morrison Home Funding, Inc. respond to complaints on time?

CFPB complaints against Taylor Morrison Home Funding, Inc. draw a 100% timely-response rate inside the expected window. That puts it among the more responsive companies in the CFPB dataset.

What product generates the most complaints for Taylor Morrison Home Funding, Inc.?

"Mortgage" draws more CFPB complaints against Taylor Morrison Home Funding, Inc. than any other product - see the full breakdown above.

What is the most common complaint issue with Taylor Morrison Home Funding, Inc.?

Consumers most often cite "Closing on a mortgage" when complaining about Taylor Morrison Home Funding, Inc.; the full issue list with counts is above.

How do I file a complaint against Taylor Morrison Home Funding, Inc.?

You can file a complaint against Taylor Morrison Home Funding, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Taylor Morrison Home Funding, Inc.?

Consumers in 11 states and territories have filed complaints about Taylor Morrison Home Funding, Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Taylor Morrison Home Funding, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (44.4% here).

Frequently Asked Questions

How many CFPB complaints does Taylor Morrison Home Funding, Inc. have?

55 complaints have been filed against Taylor Morrison Home Funding, Inc. with the CFPB overall - 10 of them in the past year.

Does Taylor Morrison Home Funding, Inc. respond to complaints on time?

CFPB complaints against Taylor Morrison Home Funding, Inc. draw a 100% timely-response rate inside the expected window. That puts it among the more responsive companies in the CFPB dataset.

What product generates the most complaints for Taylor Morrison Home Funding, Inc.?

"Mortgage" draws more CFPB complaints against Taylor Morrison Home Funding, Inc. than any other product - see the full breakdown above.

What is the most common complaint issue with Taylor Morrison Home Funding, Inc.?

Consumers most often cite "Closing on a mortgage" when complaining about Taylor Morrison Home Funding, Inc.; the full issue list with counts is above.

How do I file a complaint against Taylor Morrison Home Funding, Inc.?

You can file a complaint against Taylor Morrison Home Funding, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Taylor Morrison Home Funding, Inc.?

Consumers in 11 states and territories have filed complaints about Taylor Morrison Home Funding, Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Taylor Morrison Home Funding, Inc.'s complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.