CFPB Consumer Complaint Profile
Top Flite Financial Inc
23 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 23
- Total complaints
- Mid-range
- 2
- Last 12 months
- 82.6%
- Timely response
- Bottom quartile
- 15
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Top Flite Financial Inc sits at #2678, with 23 complaints logged. It posts a 82.6% on-time response rate, the 11th percentile among companies with 100+ complaints.
- #2678
- of 3,843 companies by volume
- 82.6%
- on time (11th pctile)
- Mortgage
- most-complained product
- 15
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Top Flite Financial Inc vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
82.6% Among the lowest higher than 11% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 1 |
| 2015 | 1 |
| 2016 | 2 |
| 2018 | 1 |
| 2019 | 4 |
| 2020 | 5 |
| 2021 | 1 |
| 2022 | 1 |
| 2023 | 4 |
| 2025 | 3 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Top Flite Financial Inc
23 complaints against Top Flite Financial Inc appear in the CFPB record, including 2 from the trailing year. The 15 states and territories represented put this footprint in multi-regional territory. No product draws more complaints than "Mortgage," which sits at the top of the product breakdown. The specific issue named most within that category is "Applying for a mortgage or refinancing an existing mortgage," a reasonable starting point for understanding recurring friction.
CFPB-forwarded complaints against Top Flite Financial Inc draw a 82.6% reply rate inside the Bureau's 15-day window. That is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. Resolved cases drew a formal consumer-dispute rate of 25% - a rough measure of how often the first resolution missed the mark. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 8.7% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Top Flite Financial Inc have?
Top Flite Financial Inc has 23 total consumer complaints filed with the CFPB, with 2 filed in the last 12 months.
Does Top Flite Financial Inc respond to complaints on time?
Top Flite Financial Inc's CFPB timely-response rate is 82.6%.
What product generates the most complaints for Top Flite Financial Inc?
The most complained-about product for Top Flite Financial Inc is "Mortgage." You can view the full product breakdown on this page.
What is the most common complaint issue with Top Flite Financial Inc?
The most common issue reported by consumers about Top Flite Financial Inc is "Applying for a mortgage or refinancing an existing mortgage." All complaint issues are listed above with their counts.
How do I file a complaint against Top Flite Financial Inc?
You can file a complaint against Top Flite Financial Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Top Flite Financial Inc?
The CFPB has recorded complaints against Top Flite Financial Inc from 15 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Top Flite Financial Inc: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (25% here).
Also handles Mortgage
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Top Flite Financial Inc have?
Top Flite Financial Inc has 23 total consumer complaints filed with the CFPB, with 2 filed in the last 12 months.
Does Top Flite Financial Inc respond to complaints on time?
Top Flite Financial Inc's CFPB timely-response rate is 82.6%.
What product generates the most complaints for Top Flite Financial Inc?
The most complained-about product for Top Flite Financial Inc is "Mortgage." You can view the full product breakdown on this page.
What is the most common complaint issue with Top Flite Financial Inc?
The most common issue reported by consumers about Top Flite Financial Inc is "Applying for a mortgage or refinancing an existing mortgage." All complaint issues are listed above with their counts.
How do I file a complaint against Top Flite Financial Inc?
You can file a complaint against Top Flite Financial Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Top Flite Financial Inc?
The CFPB has recorded complaints against Top Flite Financial Inc from 15 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.