CFPB Consumer Complaint Profile
Trident Mortgage Company, Lp
What 16 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 16
- Total complaints
- Below average
- 0
- Last 12 months
- 62.5%
- Timely response
- Bottom decile
- 2
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Trident Mortgage Company, Lp sits at #3154, with 16 complaints logged. On-time replies land at 62.5%, the 4th percentile for the 100+ complaint peer group.
- #3154
- of 3,843 companies by volume
- 62.5%
- on time (4th pctile)
- Mortgage
- most-complained product
- 2
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Trident Mortgage Company, Lp vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
62.5% Among the lowest higher than 4% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 1 |
| 2015 | 1 |
| 2016 | 2 |
| 2018 | 2 |
| 2019 | 2 |
| 2020 | 2 |
| 2021 | 4 |
| 2022 | 2 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Trident Mortgage Company, Lp
Trident Mortgage Company, Lp carries 16 complaints in the CFPB's database, 0 of them filed within the past 12 months. Consumers spanning 2 states and territories have weighed in, giving this a geographically concentrated footprint. "Mortgage" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Applying for a mortgage or refinancing an existing mortgage," a reasonable starting point for understanding recurring friction.
Trident Mortgage Company, Lp's timely response rate stands at 62.5%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is well below the 95% industry benchmark and is a material red flag, late or missing responses are one of the strongest predictors of CFPB supervisory interest. Resolved cases drew a formal consumer-dispute rate of 50% - a rough measure of how often the first resolution missed the mark. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 12.5% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Trident Mortgage Company, Lp have?
Trident Mortgage Company, Lp has 16 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.
Does Trident Mortgage Company, Lp respond to complaints on time?
CFPB complaints against Trident Mortgage Company, Lp draw a 62.5% timely-response rate inside the expected window. That trails the 95% industry benchmark by a wide margin.
What product generates the most complaints for Trident Mortgage Company, Lp?
Among all products tied to Trident Mortgage Company, Lp, "Mortgage" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Trident Mortgage Company, Lp?
"Applying for a mortgage or refinancing an existing mortgage" is the single most frequently cited issue in complaints against Trident Mortgage Company, Lp - see all issues and counts above.
How do I file a complaint against Trident Mortgage Company, Lp?
You can file a complaint against Trident Mortgage Company, Lp directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Trident Mortgage Company, Lp?
Trident Mortgage Company, Lp has drawn CFPB complaints from 2 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Trident Mortgage Company, Lp: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (50% here).
Also handles Mortgage
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Trident Mortgage Company, Lp have?
Trident Mortgage Company, Lp has 16 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.
Does Trident Mortgage Company, Lp respond to complaints on time?
CFPB complaints against Trident Mortgage Company, Lp draw a 62.5% timely-response rate inside the expected window. That trails the 95% industry benchmark by a wide margin.
What product generates the most complaints for Trident Mortgage Company, Lp?
Among all products tied to Trident Mortgage Company, Lp, "Mortgage" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Trident Mortgage Company, Lp?
"Applying for a mortgage or refinancing an existing mortgage" is the single most frequently cited issue in complaints against Trident Mortgage Company, Lp - see all issues and counts above.
How do I file a complaint against Trident Mortgage Company, Lp?
You can file a complaint against Trident Mortgage Company, Lp directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Trident Mortgage Company, Lp?
Trident Mortgage Company, Lp has drawn CFPB complaints from 2 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.