CFPB Consumer Complaint Profile
Truhome Solutions, LLC
59 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 59
- Total complaints
- Mid-range
- 9
- Last 12 months
- 91.5%
- Timely response
- Bottom quartile
- 14
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Truhome Solutions, LLC has accumulated 59 complaints, placing it #1690 by volume. On-time replies land at 91.5%, the 20th percentile for the 100+ complaint peer group.
- #1690
- of 3,843 companies by volume
- 91.5%
- on time (20th pctile)
- Mortgage
- most-complained product
- 14
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Truhome Solutions, LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
91.5% Among the lowest higher than 20% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 2 |
| 2015 | 1 |
| 2016 | 8 |
| 2017 | 5 |
| 2018 | 3 |
| 2019 | 5 |
| 2020 | 2 |
| 2021 | 1 |
| 2022 | 10 |
| 2023 | 4 |
| 2024 | 5 |
| 2025 | 11 |
| 2026year in progress | 2 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Truhome Solutions, LLC
The CFPB Consumer Complaint Database has logged 59 complaints against Truhome Solutions, LLC overall, with 9 of those filed in the trailing 12 months. Reports have come from consumers in 14 states and territories, making this a geographically concentrated complaint footprint. The single largest complaint category is "Mortgage," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Trouble during payment process" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Within the Bureau's 15-day response window, Truhome Solutions, LLC posts a 91.5% reply rate on forwarded complaints. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. The company's response carried a 25% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 10.2% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Truhome Solutions, LLC have?
59 complaints have been filed against Truhome Solutions, LLC with the CFPB overall - 9 of them in the past year.
Does Truhome Solutions, LLC respond to complaints on time?
Truhome Solutions, LLC's CFPB timely-response rate is 91.5%.
What product generates the most complaints for Truhome Solutions, LLC?
Among all products tied to Truhome Solutions, LLC, "Mortgage" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Truhome Solutions, LLC?
The most common issue reported by consumers about Truhome Solutions, LLC is "Trouble during payment process." All complaint issues are listed above with their counts.
How do I file a complaint against Truhome Solutions, LLC?
You can file a complaint against Truhome Solutions, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Truhome Solutions, LLC?
The CFPB has recorded complaints against Truhome Solutions, LLC from 14 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Truhome Solutions, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (25% here).
Also handles Mortgage
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Truhome Solutions, LLC have?
59 complaints have been filed against Truhome Solutions, LLC with the CFPB overall - 9 of them in the past year.
Does Truhome Solutions, LLC respond to complaints on time?
Truhome Solutions, LLC's CFPB timely-response rate is 91.5%.
What product generates the most complaints for Truhome Solutions, LLC?
Among all products tied to Truhome Solutions, LLC, "Mortgage" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Truhome Solutions, LLC?
The most common issue reported by consumers about Truhome Solutions, LLC is "Trouble during payment process." All complaint issues are listed above with their counts.
How do I file a complaint against Truhome Solutions, LLC?
You can file a complaint against Truhome Solutions, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Truhome Solutions, LLC?
The CFPB has recorded complaints against Truhome Solutions, LLC from 14 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.