CFPB Consumer Complaint Profile
Wallick and Volk, Inc
What 12 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 12
- Total complaints
- Below average
- 1
- Last 12 months
- 83.3%
- Timely response
- Bottom quartile
- 5
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Wallick and Volk, Inc has accumulated 12 complaints, placing it #3492 by volume. On-time replies land at 83.3%, the 11th percentile for the 100+ complaint peer group.
- #3492
- of 3,843 companies by volume
- 83.3%
- on time (11th pctile)
- Mortgage
- most-complained product
- 5
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Wallick and Volk, Inc vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
83.3% Among the lowest higher than 11% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 1 |
| 2014 | 1 |
| 2016 | 2 |
| 2020 | 1 |
| 2021 | 2 |
| 2024 | 4 |
| 2025 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Wallick and Volk, Inc
The CFPB Consumer Complaint Database has logged 12 complaints against Wallick and Volk, Inc overall, with 1 of those filed in the trailing 12 months. Reports have come from consumers in 5 states and territories, making this a geographically concentrated complaint footprint. The single largest complaint category is "Mortgage," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Application, originator, mortgage broker" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Within the Bureau's 15-day response window, Wallick and Volk, Inc posts a 83.3% reply rate on forwarded complaints. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. Consumers formally disputed the company's response at a 25% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, the consumer-relief closure rate is 16.7%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Wallick and Volk, Inc have?
The CFPB has logged 12 complaints against Wallick and Volk, Inc to date, of which 1 came in over the last 12 months.
Does Wallick and Volk, Inc respond to complaints on time?
Wallick and Volk, Inc's CFPB timely-response rate is 83.3%.
What product generates the most complaints for Wallick and Volk, Inc?
The most complained-about product for Wallick and Volk, Inc is "Mortgage." You can view the full product breakdown on this page.
What is the most common complaint issue with Wallick and Volk, Inc?
"Application, originator, mortgage broker" is the single most frequently cited issue in complaints against Wallick and Volk, Inc - see all issues and counts above.
How do I file a complaint against Wallick and Volk, Inc?
You can file a complaint against Wallick and Volk, Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Wallick and Volk, Inc?
Consumers in 5 states and territories have filed complaints about Wallick and Volk, Inc with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Wallick and Volk, Inc: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (25% here).
Also handles Mortgage
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Wallick and Volk, Inc have?
The CFPB has logged 12 complaints against Wallick and Volk, Inc to date, of which 1 came in over the last 12 months.
Does Wallick and Volk, Inc respond to complaints on time?
Wallick and Volk, Inc's CFPB timely-response rate is 83.3%.
What product generates the most complaints for Wallick and Volk, Inc?
The most complained-about product for Wallick and Volk, Inc is "Mortgage." You can view the full product breakdown on this page.
What is the most common complaint issue with Wallick and Volk, Inc?
"Application, originator, mortgage broker" is the single most frequently cited issue in complaints against Wallick and Volk, Inc - see all issues and counts above.
How do I file a complaint against Wallick and Volk, Inc?
You can file a complaint against Wallick and Volk, Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Wallick and Volk, Inc?
Consumers in 5 states and territories have filed complaints about Wallick and Volk, Inc with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.