CFPB Consumer Complaint Profile

Weichert Financial Services

What 76 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

Data updated 2026-05-15

76
Total complaints
5
Last 12 months
98.7%
Timely response
15
States affected

The verdict

Weichert Financial Services ranks #1500 of 3,848 financial companies by CFPB complaint volume, with 76 complaints on record. 98.7% of its complaints get an on-time reply, beating the 93% median for the 100+ complaint peer group.

#1500
of 3,848 companies by volume
98.7%
answered on time
Mortgage
most-complained product
15
states with complaints
Weichert Financial Services timely response rate 98.7%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Mortgage - Conventional home mortgage 27
Mortgage - Conventional fixed mortgage 24
Mortgage - FHA mortgage 7
Mortgage - Other mortgage 6
Mortgage - VA mortgage 3
Debt collection - Mortgage debt 3
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 2
Mortgage - Other type of mortgage 1
Mortgage - Home equity loan or line of credit 1
Mortgage - Home equity loan or line of credit (HELOC) 1

Top Issues

1.Loan servicing, payments, escrow account 22
2.Trouble during payment process 19
3.Loan modification,collection,foreclosure 7
4.Application, originator, mortgage broker 6
5.Struggling to pay mortgage 5
6.Closing on a mortgage 4
7.Incorrect information on your report 3
8.Credit decision / Underwriting 3
9.Applying for a mortgage or refinancing an existing mortgage 2
10.Attempts to collect debt not owed 2

Complaints by Year

Year Complaints
2012 3
2013 14
2014 4
2015 6
2016 10
2017 2
2018 4
2019 1
2020 11
2021 6
2022 4
2023 3
2024 3
2025 4
2026 1

Complaints by State (Top 15)

New Jersey 37
Pennsylvania 10
Virginia 6
Maryland 5
California 3
Alabama 3
New York 3
Delaware 2
Florida 1
Wyoming 1
Massachusetts 1
Georgia 1
Texas 1
Arkansas 1
Idaho 1

Company Responses

Closed with explanation 73
Closed with monetary relief 3

What the CFPB Complaint Record Shows for Weichert Financial Services

The CFPB Consumer Complaint Database has logged 76 complaints against Weichert Financial Services overall, with 5 of those filed in the trailing 12 months. Reports have come from consumers in 15 states and territories, making this a multi-regional complaint footprint. "Mortgage" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Loan servicing, payments, escrow account" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.

98.7% of CFPB-forwarded complaints against Weichert Financial Services get a reply inside the Bureau's 15-day window. That is at or above benchmark levels, a sign the company handles intake and escalation well. In 38.5% of resolved cases, the consumer formally disputed the company's response - a rough measure of how often the first resolution missed the mark. Among resolved complaints, 3.9% closed with the consumer receiving monetary or non-monetary relief.

How to read complaint counts

Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Weichert Financial Services have?

The CFPB has logged 76 complaints against Weichert Financial Services to date, of which 5 came in over the last 12 months.

Does Weichert Financial Services respond to complaints on time?

Weichert Financial Services has a 98.7% timely response rate to CFPB complaints. This is considered excellent.

What product generates the most complaints for Weichert Financial Services?

Among all products tied to Weichert Financial Services, "Mortgage" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Weichert Financial Services?

The most common issue reported by consumers about Weichert Financial Services is "Loan servicing, payments, escrow account." All complaint issues are listed above with their counts.

How do I file a complaint against Weichert Financial Services?

You can file a complaint against Weichert Financial Services directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Weichert Financial Services?

Weichert Financial Services has drawn CFPB complaints from 15 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

Similar Companies

Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026