CFPB Consumer Complaint Profile

Winnpointe Corporation

Behind the 31 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.

Data updated 2026-08-14

31
Total complaints
Mid-range
0
Last 12 months
12.9%
Timely response
Bottom decile
3
States affected

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The verdict

Winnpointe Corporation ranks #2304 of 3,843 financial companies by CFPB complaint volume, with 31 complaints on record. It posts a 12.9% on-time response rate, the 1st percentile among companies with 100+ complaints.

#2304
of 3,843 companies by volume
12.9%
on time (1st pctile)
Mortgage
most-complained product
3
states with complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

F
PlainCredit Trust Score
26/100
Winnpointe Corporation · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 12.9%
Share of complaints answered within the CFPB response window
Dispute Rate F 50.0%
Share of responses the consumer disputed (lower is better)
Relief Rate A- 16.1%
Share of complaints closed with monetary or non-monetary relief

Winnpointe Corporation vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

12.9% Among the lowest higher than 1% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

What changed

CFPB Consumer Complaint Database 2021 to 2023 complete years

  • Annual CFPB complaint volume moved from 14 in 2021 to 1 in 2023 (2021 → 2023).

See the full year-over-year release diff

Winnpointe Corporation timely response rate 12.9%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Mortgage - Conventional home mortgage 29
Mortgage - Conventional fixed mortgage 2

Top Issues

1.Applying for a mortgage or refinancing an existing mortgage 16
2.Closing on a mortgage 12
3.Settlement process and costs 1
4.Trouble during payment process 1
5.Credit decision / Underwriting 1

Complaints by Year

Year Complaints
2016 2
2017 1
2019 1
2020 12
2021 14
2023 1

Complaints by State (Top 15)

California 27
Arizona 3
Colorado 1

Company Responses

Closed with explanation 22
Untimely response 4
Closed with non-monetary relief 3
Closed with monetary relief 2

What the CFPB Complaint Record Shows for Winnpointe Corporation

The CFPB Consumer Complaint Database has logged 31 complaints against Winnpointe Corporation overall, with 0 of those filed in the trailing 12 months. Reports have come from consumers in 3 states and territories, making this a geographically concentrated complaint footprint. No product draws more complaints than "Mortgage," which sits at the top of the product breakdown. Inside that category, "Applying for a mortgage or refinancing an existing mortgage" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.

Within the Bureau's 15-day response window, Winnpointe Corporation posts a 12.9% reply rate on forwarded complaints. That trails the 95% benchmark badly, a red flag given how strongly late or missing responses predict CFPB supervisory attention. Resolved cases drew a formal consumer-dispute rate of 50% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, 16.1% closed with some form of monetary or non-monetary relief to the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Winnpointe Corporation have?

31 complaints have been filed against Winnpointe Corporation with the CFPB overall - 0 of them in the past year.

Does Winnpointe Corporation respond to complaints on time?

CFPB complaints against Winnpointe Corporation draw a 12.9% timely-response rate inside the expected window. That trails the 95% industry benchmark by a wide margin.

What product generates the most complaints for Winnpointe Corporation?

The most complained-about product for Winnpointe Corporation is "Mortgage." You can view the full product breakdown on this page.

What is the most common complaint issue with Winnpointe Corporation?

The most common issue reported by consumers about Winnpointe Corporation is "Applying for a mortgage or refinancing an existing mortgage." All complaint issues are listed above with their counts.

How do I file a complaint against Winnpointe Corporation?

You can file a complaint against Winnpointe Corporation directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Winnpointe Corporation?

Consumers in 3 states and territories have filed complaints about Winnpointe Corporation with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Winnpointe Corporation: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Frequently Asked Questions

How many CFPB complaints does Winnpointe Corporation have?

31 complaints have been filed against Winnpointe Corporation with the CFPB overall - 0 of them in the past year.

Does Winnpointe Corporation respond to complaints on time?

CFPB complaints against Winnpointe Corporation draw a 12.9% timely-response rate inside the expected window. That trails the 95% industry benchmark by a wide margin.

What product generates the most complaints for Winnpointe Corporation?

The most complained-about product for Winnpointe Corporation is "Mortgage." You can view the full product breakdown on this page.

What is the most common complaint issue with Winnpointe Corporation?

The most common issue reported by consumers about Winnpointe Corporation is "Applying for a mortgage or refinancing an existing mortgage." All complaint issues are listed above with their counts.

How do I file a complaint against Winnpointe Corporation?

You can file a complaint against Winnpointe Corporation directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Winnpointe Corporation?

Consumers in 3 states and territories have filed complaints about Winnpointe Corporation with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Winnpointe Corporation's complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.