State CFPB complaint profile

Arkansas

How consumers in Arkansas use the Consumer Financial Protection Bureau, total complaint volume, the rate per 100,000 residents, and the companies and products they report most.

Data updated 2026-08-14

93,827
Total complaints
3058.5
Per 100K residents
Credit reporting or other personal consumer reports
Top product
Transunion Intermediate Holdings, Inc.
Most complaints

The verdict

Arkansas residents have filed 93,827 CFPB complaints - 3058.5 per 100,000 people, a mid-pack complaint rate (#22 of 52). Transunion Intermediate Holdings, Inc. draws the most complaints in the state. Nearest per-capita peers: Arizona and Michigan.

#22
of 52 states by complaints per 100K
3059
complaints per 100,000 residents
Credit reporting o…
most-complained product

Arkansas vs all states by CFPB complaints per 100K

Where this state's per-capita complaint rate sits among every state and territory in the CFPB file (lower is better for residents)

3,059 Around the middle lower rate than 40% of 52 states

States and territories, banded by CFPB complaints per 100,000 residents

Each bar is a band; taller bars hold more states. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · 2026-08-14

Most-complained companies in Arkansas

Absolute complaint volume for companies residents name most, a different cut from the per-capita state band above.

Transunion Intermediate Hold…25,963Equifax, Inc.25,545Experian Information Solutio…22,230Capital One Financial Corpor…893Block, Inc.850Bank of America, National As…704Resurgent Capital Services L…522JPMorgan Chase & Co.518

Top Companies in Arkansas

Nearest per-capita peers: Arizona; Michigan; Tennessee.

1.Transunion Intermediate Holdings, Inc. 25,963 Also complaint-heavy in Connecticut and District of Columbia. 2.Equifax, Inc. 25,545 Also complaint-heavy in Maine and Texas. 3.Experian Information Solutions Inc. 22,230 Also complaint-heavy in Illinois and Michigan. 4.Capital One Financial Corporation 893 Also complaint-heavy in Mississippi and Kansas. 5.Block, Inc. 850 Also complaint-heavy in Indiana and Minnesota. 6.Bank of America, National Association 704 Also complaint-heavy in Kentucky and Nebraska. 7.Resurgent Capital Services L.P. 522 Also complaint-heavy in Vermont and Pennsylvania. 8.JPMorgan Chase & Co. 518 Also complaint-heavy in South Dakota and Texas. 9.Synchrony Financial 517 Also complaint-heavy in New Hampshire and Montana. 10.Wells Fargo & Company 488 Also complaint-heavy in South Carolina and Tennessee. 11.Citibank, N.a. 480 Also complaint-heavy in Pennsylvania and Arizona. 12.Portfolio Recovery Associates, LLC 456 Also complaint-heavy in Michigan and Arizona. 13.Encore Capital Group Inc. 424 Also complaint-heavy in Oklahoma and Rhode Island. 14.U.S. Bancorp 414 Also complaint-heavy in South Carolina and South Dakota. 15.LexisNexis 328 Also complaint-heavy in Florida and Alabama.

Rising year-over-year volume

What the CFPB record shows for Arkansas

Consumers in Arkansas have filed 93,827 CFPB complaints (3058.5 per 100,000 residents). The most-complained product category is "Credit reporting or other personal consumer reports." Transunion Intermediate Holdings, Inc. draws the most complaints from Arkansas residents in the top-companies table above. Nearest per-capita peers: Arizona and Michigan.

Year-over-year, complaint volume from Arkansas rose from 13,589 in 2024 to 38,206 in 2025 - a change of +181%. 12,255 complaints have been logged for 2026 so far in this extract, a partial year that should not be compared directly to a full prior year. That is a meaningful full-year shift; complaint-flow volatility alone can also explain swings this size.

Educational data summary, not financial or legal advice. Population figures are U.S. Census Bureau estimates.

Source: CFPB Consumer Complaint Database Population: U.S. Census Bureau estimates

Read our methodology - how this data is sourced, computed, and verified.

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