Higher-rate state profile

Maryland: high per-capita complaints

Maryland residents filed 355,611 CFPB complaints (5754.0/100K) - a higher-third per-capita rate. See which companies and products drive the volume.

Data updated 2026-08-14

355,611
Total complaints
5754.0
Per 100K residents
Credit reporting or other personal consumer reports
Top product
Equifax, Inc.
Most complaints

The verdict

Maryland residents have filed 355,611 CFPB complaints - 5754.0 per 100,000 people, one of the highest complaint rates in the country (#10 of 52). Equifax, Inc. draws the most complaints in the state. Nearest per-capita peers: South Carolina and Nevada.

#10
of 52 states by complaints per 100K
5754
complaints per 100,000 residents
Credit reporting o…
most-complained product

Maryland vs all states by CFPB complaints per 100K

Where this state's per-capita complaint rate sits among every state and territory in the CFPB file (lower is better for residents)

5,754 Higher than most lower rate than 17% of 52 states

States and territories, banded by CFPB complaints per 100,000 residents

Each bar is a band; taller bars hold more states. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · 2026-08-14

Most-complained companies in Maryland

Absolute complaint volume for companies residents name most, a different cut from the per-capita state band above.

Equifax, Inc.93,435Transunion Intermediate Hold…90,019Experian Information Solutio…80,533Bank of America, National As…5,507Capital One Financial Corpor…4,881Wells Fargo & Company4,562Citibank, N.a.3,241JPMorgan Chase & Co.2,985

Top Companies in Maryland

Nearest per-capita peers: South Carolina; Nevada; Texas.

1.Equifax, Inc. 93,435 Also complaint-heavy in Puerto Rico and New Mexico. 2.Transunion Intermediate Holdings, Inc. 90,019 Also complaint-heavy in South Carolina and Nevada. 3.Experian Information Solutions Inc. 80,533 Also complaint-heavy in New Hampshire and Wyoming. 4.Bank of America, National Association 5,507 Also complaint-heavy in Minnesota and New Hampshire. 5.Capital One Financial Corporation 4,881 Also complaint-heavy in Louisiana and Connecticut. 6.Wells Fargo & Company 4,562 Also complaint-heavy in Texas and Arizona. 7.Citibank, N.a. 3,241 Also complaint-heavy in West Virginia and California. 8.JPMorgan Chase & Co. 2,985 Also complaint-heavy in Arkansas and Idaho. 9.Navy Federal Credit Union 2,594 Also complaint-heavy in Wyoming and Virginia. 10.Synchrony Financial 1,901 Also complaint-heavy in Wisconsin and Utah. 11.PNC Bank N.A. 1,821 Also complaint-heavy in South Carolina and Minnesota. 12.Resurgent Capital Services L.P. 1,485 Also complaint-heavy in West Virginia and North Dakota. 13.M&T Bank Corporation 1,478 Also complaint-heavy in Montana and New Jersey. 14.Block, Inc. 1,445 Also complaint-heavy in Illinois and Virginia. 15.Ocwen Financial Corporation 1,435 Also complaint-heavy in North Dakota and Pennsylvania.

Rising year-over-year volume

Maryland in the higher-rate third

Consumers in Maryland have filed 355,611 CFPB complaints (5754.0 per 100,000 residents) - a higher-third per-capita rate among states and territories in this extract. "Credit reporting or other personal consumer reports" leads the product mix - the usual friction point when per-capita volume runs hot. Equifax, Inc. draws the most complaints from Maryland residents in the top-companies table above. On the per-capita ladder, nearest peers are South Carolina and Nevada.

Year-over-year, complaint volume from Maryland rose from 71,131 in 2024 to 132,838 in 2025 - a change of +87%. 33,223 complaints have been logged for 2026 so far in this extract, a partial year that should not be compared directly to a full prior year. A swing this large on an already high-rate state can coincide with a servicing failure at a major bureau or a local enforcement wave - still check the company table before inferring a statewide crisis.

Educational data summary, not financial or legal advice. Population figures are U.S. Census Bureau estimates.

Source: CFPB Consumer Complaint Database Population: U.S. Census Bureau estimates

Read our methodology - high per-capita states: how rates and company concentration are computed.

Compare all-state rankings, browse every state profile, or see the national complaint picture.