State CFPB complaint profile

Missouri

How consumers in Missouri use the Consumer Financial Protection Bureau, total complaint volume, the rate per 100,000 residents, and the companies and products they report most.

Data updated 2026-08-14

161,770
Total complaints
2610.8
Per 100K residents
Credit reporting or other personal consumer reports
Top product
Transunion Intermediate Holdings, Inc.
Most complaints

The verdict

Missouri residents have filed 161,770 CFPB complaints - 2610.8 per 100,000 people, a mid-pack complaint rate (#27 of 52). Transunion Intermediate Holdings, Inc. draws the most complaints in the state. Nearest per-capita peers: Massachusetts and Ohio.

#27
of 52 states by complaints per 100K
2611
complaints per 100,000 residents
Credit reporting o…
most-complained product

Missouri vs all states by CFPB complaints per 100K

Where this state's per-capita complaint rate sits among every state and territory in the CFPB file (lower is better for residents)

2,611 Lower than most lower rate than 50% of 52 states

States and territories, banded by CFPB complaints per 100,000 residents

Each bar is a band; taller bars hold more states. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · 2026-08-14

Most-complained companies in Missouri

Absolute complaint volume for companies residents name most, a different cut from the per-capita state band above.

Transunion Intermediate Hold…41,124Equifax, Inc.39,996Experian Information Solutio…36,110Bank of America, National As…1,930Capital One Financial Corpor…1,776U.S. Bancorp1,500JPMorgan Chase & Co.1,303Citibank, N.a.1,292

Top Companies in Missouri

Nearest per-capita peers: Massachusetts; Ohio; Indiana.

1.Transunion Intermediate Holdings, Inc. 41,124 Also complaint-heavy in Arkansas and Minnesota. 2.Equifax, Inc. 39,996 Also complaint-heavy in Idaho and Wyoming. 3.Experian Information Solutions Inc. 36,110 Also complaint-heavy in California and Maryland. 4.Bank of America, National Association 1,930 Also complaint-heavy in New Mexico and Iowa. 5.Capital One Financial Corporation 1,776 Also complaint-heavy in Wisconsin and Delaware. 6.U.S. Bancorp 1,500 Also complaint-heavy in Utah and Alabama. 7.JPMorgan Chase & Co. 1,303 Also complaint-heavy in Montana and California. 8.Citibank, N.a. 1,292 Also complaint-heavy in Illinois and North Carolina. 9.Block, Inc. 1,175 Also complaint-heavy in Louisiana and Oklahoma. 10.Wells Fargo & Company 1,116 Also complaint-heavy in Nevada and Massachusetts. 11.Synchrony Financial 952 Also complaint-heavy in Puerto Rico and Maine. 12.LexisNexis 759 Also complaint-heavy in North Dakota and Illinois. 13.Resurgent Capital Services L.P. 751 Also complaint-heavy in Montana and California. 14.Navient Solutions, LLC. 717 Also complaint-heavy in Connecticut and Nevada. 15.Portfolio Recovery Associates, LLC 669 Also complaint-heavy in Illinois and Virginia.

Rising year-over-year volume

What the CFPB record shows for Missouri

Consumers in Missouri have filed 161,770 CFPB complaints (2610.8 per 100,000 residents). The most-complained product category is "Credit reporting or other personal consumer reports." Transunion Intermediate Holdings, Inc. draws the most complaints from Missouri residents in the top-companies table above. Nearest per-capita peers: Massachusetts and Ohio.

Year-over-year, complaint volume from Missouri rose from 29,074 in 2024 to 58,989 in 2025 - a change of +103%. 15,091 complaints have been logged for 2026 so far in this extract, a partial year that should not be compared directly to a full prior year. That is a meaningful full-year shift; complaint-flow volatility alone can also explain swings this size.

Educational data summary, not financial or legal advice. Population figures are U.S. Census Bureau estimates.

Source: CFPB Consumer Complaint Database Population: U.S. Census Bureau estimates

Read our methodology - how this data is sourced, computed, and verified.

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