Heavy-volume state profile

Ohio: heavy complaint volume

310,131 lifetime complaints put Ohio in the heaviest third by raw volume; use the per-capita band when comparing to smaller states.

Data updated 2026-08-14

310,131
Total complaints
2631.4
Per 100K residents
Credit reporting or other personal consumer reports
Top product
Transunion Intermediate Holdings, Inc.
Most complaints

The verdict

Ohio residents have filed 310,131 CFPB complaints - 2631.4 per 100,000 people, a mid-pack complaint rate (#25 of 52). Transunion Intermediate Holdings, Inc. draws the most complaints in the state. Nearest per-capita peers: Massachusetts and Missouri.

#25
of 52 states by complaints per 100K
2631
complaints per 100,000 residents
Credit reporting o…
most-complained product

Ohio vs all states by CFPB complaints per 100K

Where this state's per-capita complaint rate sits among every state and territory in the CFPB file (lower is better for residents)

2,631 Around the middle lower rate than 46% of 52 states

States and territories, banded by CFPB complaints per 100,000 residents

Each bar is a band; taller bars hold more states. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · 2026-08-14

Most-complained companies in Ohio

Absolute complaint volume for companies residents name most, a different cut from the per-capita state band above.

Transunion Intermediate Hold…73,463Equifax, Inc.72,677Experian Information Solutio…65,134JPMorgan Chase & Co.4,534Capital One Financial Corpor…4,249Citibank, N.a.3,299Huntington National Bank, the2,710U.S. Bancorp2,588

Top Companies in Ohio

Nearest per-capita peers: Massachusetts; Missouri; Indiana.

1.Transunion Intermediate Holdings, Inc. 73,463 Also complaint-heavy in Wyoming and Illinois. 2.Equifax, Inc. 72,677 Also complaint-heavy in Nevada and Wisconsin. 3.Experian Information Solutions Inc. 65,134 Also complaint-heavy in Puerto Rico and Kansas. 4.JPMorgan Chase & Co. 4,534 Also complaint-heavy in Oregon and Kentucky. 5.Capital One Financial Corporation 4,249 Also complaint-heavy in California and Pennsylvania. 6.Citibank, N.a. 3,299 Also complaint-heavy in Oklahoma and Mississippi. 7.Huntington National Bank, the 2,710 Also complaint-heavy in Mississippi and District of Columbia. 8.U.S. Bancorp 2,588 Also complaint-heavy in Minnesota and Arizona. 9.Synchrony Financial 2,409 Also complaint-heavy in Michigan and Alabama. 10.Bank of America, National Association 2,391 Also complaint-heavy in North Carolina and Connecticut. 11.PNC Bank N.A. 2,387 Also complaint-heavy in Georgia and Arizona. 12.Fifth Third Financial Corporation 2,272 Also complaint-heavy in Texas and South Carolina. 13.Wells Fargo & Company 2,144 Also complaint-heavy in South Dakota and Wyoming. 14.Block, Inc. 2,134 Also complaint-heavy in New Hampshire and Vermont. 15.Resurgent Capital Services L.P. 1,813 Also complaint-heavy in Arkansas and Oklahoma.

Rising year-over-year volume

Ohio in the heavy-volume third

310,131 lifetime CFPB complaints put Ohio in the heaviest third by raw volume; prefer the 2631.4/100K rate when comparing to smaller states. The most-complained product category is "Credit reporting or other personal consumer reports." Transunion Intermediate Holdings, Inc. draws the most complaints from Ohio residents in the top-companies table above. Nearest per-capita peers: Massachusetts and Missouri.

Year-over-year, complaint volume from Ohio rose from 58,115 in 2024 to 110,690 in 2025 - a change of +90%. 26,747 complaints have been logged for 2026 so far in this extract, a partial year that should not be compared directly to a full prior year. That is a meaningful full-year shift; complaint-flow volatility alone can also explain swings this size.

Educational data summary, not financial or legal advice. Population figures are U.S. Census Bureau estimates.

Source: CFPB Consumer Complaint Database Population: U.S. Census Bureau estimates

Read our methodology - how this data is sourced, computed, and verified.

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