State CFPB complaint profile

Connecticut

How consumers in Connecticut use the Consumer Financial Protection Bureau, total complaint volume, the rate per 100,000 residents, and the companies and products they report most.

Data updated 2026-08-14

105,189
Total complaints
2908.0
Per 100K residents
Credit reporting or other personal consumer reports
Top product
Transunion Intermediate Holdings, Inc.
Most complaints

The verdict

Connecticut residents have filed 105,189 CFPB complaints - 2908.0 per 100,000 people, a mid-pack complaint rate (#23 of 52). Transunion Intermediate Holdings, Inc. draws the most complaints in the state. Nearest per-capita peers: Rhode Island and Arkansas.

#23
of 52 states by complaints per 100K
2908
complaints per 100,000 residents
Credit reporting o…
most-complained product

Connecticut vs all states by CFPB complaints per 100K

Where this state's per-capita complaint rate sits among every state and territory in the CFPB file (lower is better for residents)

2,908 Around the middle lower rate than 42% of 52 states

States and territories, banded by CFPB complaints per 100,000 residents

Each bar is a band; taller bars hold more states. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · 2026-08-14

Most-complained companies in Connecticut

Absolute complaint volume for companies residents name most, a different cut from the per-capita state band above.

Transunion Intermediate Hold…24,119Equifax, Inc.23,559Experian Information Solutio…22,346Bank of America, National As…2,610Capital One Financial Corpor…1,869Wells Fargo & Company1,865JPMorgan Chase & Co.1,863Citibank, N.a.1,661

Top Companies in Connecticut

Nearest per-capita peers: Rhode Island; Arkansas; Arizona.

1.Transunion Intermediate Holdings, Inc. 24,119 Also complaint-heavy in Maryland and Tennessee. 2.Equifax, Inc. 23,559 Also complaint-heavy in Kentucky and Iowa. 3.Experian Information Solutions Inc. 22,346 Also complaint-heavy in West Virginia and South Dakota. 4.Bank of America, National Association 2,610 Also complaint-heavy in Colorado and Kansas. 5.Capital One Financial Corporation 1,869 Also complaint-heavy in Massachusetts and Nevada. 6.Wells Fargo & Company 1,865 Also complaint-heavy in Florida and Virginia. 7.JPMorgan Chase & Co. 1,863 Also complaint-heavy in Delaware and New Mexico. 8.Citibank, N.a. 1,661 Also complaint-heavy in Nebraska and Wyoming. 9.TD Bank Us Holding Company 951 Also complaint-heavy in Illinois and Michigan. 10.Synchrony Financial 898 Also complaint-heavy in Louisiana and Arkansas. 11.Navient Solutions, LLC. 678 Also complaint-heavy in Illinois and Massachusetts. 12.American Express Company 656 Also complaint-heavy in Oregon and Mississippi. 13.Bread Financial Holdings, Inc. 618 Also complaint-heavy in Nebraska and Puerto Rico. 14.Webster Bank, National Association 538 Also complaint-heavy in Indiana and Nevada. 15.Discover Bank 529 Also complaint-heavy in Oregon and Kansas.

Rising year-over-year volume

What the CFPB record shows for Connecticut

Consumers in Connecticut have filed 105,189 CFPB complaints (2908.0 per 100,000 residents). The most-complained product category is "Credit reporting or other personal consumer reports." Transunion Intermediate Holdings, Inc. draws the most complaints from Connecticut residents in the top-companies table above. Nearest per-capita peers: Rhode Island and Arkansas.

Year-over-year, complaint volume from Connecticut rose from 22,105 in 2024 to 35,242 in 2025 - a change of +59%. 9,206 complaints have been logged for 2026 so far in this extract, a partial year that should not be compared directly to a full prior year. That is a meaningful full-year shift; complaint-flow volatility alone can also explain swings this size.

Educational data summary, not financial or legal advice. Population figures are U.S. Census Bureau estimates.

Source: CFPB Consumer Complaint Database Population: U.S. Census Bureau estimates

Read our methodology - how this data is sourced, computed, and verified.

Compare all-state rankings, browse every state profile, or see the national complaint picture.