Thin-volume state profile

Rhode Island: thin complaint volume

31,797 lifetime complaints put Rhode Island in the lightest third, year-to-year swings are noisier, so read counts with the rate band.

Data updated 2026-08-14

31,797
Total complaints
2901.3
Per 100K residents
Credit reporting or other personal consumer reports
Top product
Equifax, Inc.
Most complaints

The verdict

Rhode Island residents have filed 31,797 CFPB complaints - 2901.3 per 100,000 people, a mid-pack complaint rate (#24 of 52). Equifax, Inc. draws the most complaints in the state. Nearest per-capita peers: Connecticut and Arkansas.

#24
of 52 states by complaints per 100K
2901
complaints per 100,000 residents
Credit reporting o…
most-complained product

Rhode Island vs all states by CFPB complaints per 100K

Where this state's per-capita complaint rate sits among every state and territory in the CFPB file (lower is better for residents)

2,901 Around the middle lower rate than 44% of 52 states

States and territories, banded by CFPB complaints per 100,000 residents

Each bar is a band; taller bars hold more states. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · 2026-08-14

Most-complained companies in Rhode Island

Absolute complaint volume for companies residents name most, a different cut from the per-capita state band above.

Equifax, Inc.7,669Transunion Intermediate Hold…7,661Experian Information Solutio…7,168Bank of America, National As…644Citizens Financial Group, In…621Capital One Financial Corpor…484Citibank, N.a.397JPMorgan Chase & Co.352

Top Companies in Rhode Island

Nearest per-capita peers: Connecticut; Arkansas; Arizona.

1.Equifax, Inc. 7,669 Also complaint-heavy in Nevada and Wisconsin. 2.Transunion Intermediate Holdings, Inc. 7,661 Also complaint-heavy in Vermont and Pennsylvania. 3.Experian Information Solutions Inc. 7,168 Also complaint-heavy in Puerto Rico and Iowa. 4.Bank of America, National Association 644 Also complaint-heavy in Virginia and Ohio. 5.Citizens Financial Group, Inc. 621 Also complaint-heavy in Maryland and South Carolina. 6.Capital One Financial Corporation 484 Also complaint-heavy in Florida and Maryland. 7.Citibank, N.a. 397 Also complaint-heavy in Oklahoma and Mississippi. 8.JPMorgan Chase & Co. 352 Also complaint-heavy in Oregon and Kentucky. 9.Wells Fargo & Company 270 Also complaint-heavy in South Dakota and North Dakota. 10.Synchrony Financial 254 Also complaint-heavy in Michigan and Alabama. 11.Bread Financial Holdings, Inc. 204 Also complaint-heavy in Oregon and Iowa. 12.Santander Bank, National Association 167 Also complaint-heavy in Washington and Nevada. 13.American Express Company 164 Also complaint-heavy in Washington and South Carolina. 14.TD Bank Us Holding Company 150 Also complaint-heavy in North Dakota and Massachusetts. 15.Navient Solutions, LLC. 139 Also complaint-heavy in South Dakota and Texas.

Rising year-over-year volume

Rhode Island in the thin-volume third

31,797 lifetime CFPB complaints put Rhode Island in the lightest third by raw volume; year-to-year swings are noisier, so pair counts with the per-capita band above. The most-complained product category is "Credit reporting or other personal consumer reports." Equifax, Inc. draws the most complaints from Rhode Island residents in the top-companies table above. Nearest per-capita peers: Connecticut and Arkansas.

Year-over-year, complaint volume from Rhode Island rose from 5,896 in 2024 to 12,914 in 2025 - a change of +119%. 3,165 complaints have been logged for 2026 so far in this extract, a partial year that should not be compared directly to a full prior year. On a thin volume book, percentage swings this large are often a few dozen complaints - read the absolute year counts in the table.

Educational data summary, not financial or legal advice. Population figures are U.S. Census Bureau estimates.

Source: CFPB Consumer Complaint Database Population: U.S. Census Bureau estimates

Read our methodology - how this data is sourced, computed, and verified.

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