State CFPB complaint profile

Indiana

How consumers in Indiana use the Consumer Financial Protection Bureau, total complaint volume, the rate per 100,000 residents, and the companies and products they report most.

Data updated 2026-08-14

164,183
Total complaints
2392.6
Per 100K residents
Credit reporting or other personal consumer reports
Top product
Transunion Intermediate Holdings, Inc.
Most complaints

The verdict

Indiana residents have filed 164,183 CFPB complaints - 2392.6 per 100,000 people, a mid-pack complaint rate (#28 of 52). Transunion Intermediate Holdings, Inc. draws the most complaints in the state. Nearest per-capita peers: Missouri and Massachusetts.

#28
of 52 states by complaints per 100K
2393
complaints per 100,000 residents
Credit reporting o…
most-complained product

Indiana vs all states by CFPB complaints per 100K

Where this state's per-capita complaint rate sits among every state and territory in the CFPB file (lower is better for residents)

2,393 Lower than most lower rate than 52% of 52 states

States and territories, banded by CFPB complaints per 100,000 residents

Each bar is a band; taller bars hold more states. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · 2026-08-14

Most-complained companies in Indiana

Absolute complaint volume for companies residents name most, a different cut from the per-capita state band above.

Transunion Intermediate Hold…42,405Equifax, Inc.41,249Experian Information Solutio…38,317JPMorgan Chase & Co.2,088Capital One Financial Corpor…1,747Block, Inc.1,298Citibank, N.a.1,156Synchrony Financial1,006

Top Companies in Indiana

Nearest per-capita peers: Missouri; Massachusetts; Ohio.

1.Transunion Intermediate Holdings, Inc. 42,405 Also complaint-heavy in New York and Louisiana. 2.Equifax, Inc. 41,249 Also complaint-heavy in Connecticut and Puerto Rico. 3.Experian Information Solutions Inc. 38,317 Also complaint-heavy in Oregon and New Hampshire. 4.JPMorgan Chase & Co. 2,088 Also complaint-heavy in Alabama and Arkansas. 5.Capital One Financial Corporation 1,747 Also complaint-heavy in New Jersey and Michigan. 6.Block, Inc. 1,298 Also complaint-heavy in South Dakota and Illinois. 7.Citibank, N.a. 1,156 Also complaint-heavy in New Mexico and West Virginia. 8.Synchrony Financial 1,006 Also complaint-heavy in Washington and Wisconsin. 9.Bank of America, National Association 999 Also complaint-heavy in Nevada and Colorado. 10.Wells Fargo & Company 979 Also complaint-heavy in Maine and Texas. 11.Navient Solutions, LLC. 882 Also complaint-heavy in Florida and New Jersey. 12.Resurgent Capital Services L.P. 798 Also complaint-heavy in Minnesota and West Virginia. 13.Fifth Third Financial Corporation 793 Also complaint-heavy in New Jersey and Massachusetts. 14.PNC Bank N.A. 767 Also complaint-heavy in Alabama and South Carolina. 15.CBC Companies, Inc. 724 Also complaint-heavy in Wyoming and North Carolina.

Rising year-over-year volume

What the CFPB record shows for Indiana

Consumers in Indiana have filed 164,183 CFPB complaints (2392.6 per 100,000 residents). The most-complained product category is "Credit reporting or other personal consumer reports." Transunion Intermediate Holdings, Inc. draws the most complaints from Indiana residents in the top-companies table above. Nearest per-capita peers: Missouri and Massachusetts.

Year-over-year, complaint volume from Indiana rose from 38,121 in 2024 to 61,142 in 2025 - a change of +60%. 14,623 complaints have been logged for 2026 so far in this extract, a partial year that should not be compared directly to a full prior year. That is a meaningful full-year shift; complaint-flow volatility alone can also explain swings this size.

Educational data summary, not financial or legal advice. Population figures are U.S. Census Bureau estimates.

Source: CFPB Consumer Complaint Database Population: U.S. Census Bureau estimates

Read our methodology - how this data is sourced, computed, and verified.

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